webapi_updating_ip
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webapi_updating_ip [2019/11/08 11:32 (5 years ago)] – kevin | webapi_updating_ip [2021/07/29 21:57 (3 years ago)] (current) – plagrada | ||
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====== Updating WebAPI IP address ====== | ====== Updating WebAPI IP address ====== | ||
- | Changing Internet Service Providers (ISP) is a common business processes as internet gets upgrade. | ||
- | Typically the WebAPI runs on a server or workstation on your local network. | + | https://newaccount1608055419986.freshdesk.com/a/solutions/ |
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- | < | + | |
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- | ===== Get a fixed IP address ===== | + | |
- | Ensure you paid for and receive a static IP address. It's called static because it doesn' | + | |
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- | ===== Update your Router ===== | + | |
- | If your Internet Service Provider replaced your router you may need to place a call into their technical support to forward the port of your WebAPI to the workstation or server it is being hosted on. | + | |
- | - Check your firewall/router. | + | |
- | - Check if any software firewalls are configured and limiting the WebAPI from operating. | + | |
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- | <note tip> | + | |
- | BEST PRACTICE: | + | |
- | </note> | + | |
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- | ===== Update Any Integrations | + | |
- | If you have an integration partner that points to your WebAPI you will need to update them. Contact your integration partner to to assist you where to enter in the new **static IP address** into their software. | + |
webapi_updating_ip.1573241557.txt.gz · Last modified: 2019/11/08 11:32 (5 years ago) by kevin