webapi_updating_ip
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webapi_updating_ip [2019/11/08 11:29 (5 years ago)] – kevin | webapi_updating_ip [2021/07/29 21:57 (3 years ago)] (current) – plagrada | ||
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- | ====== Updating | + | ====== Updating |
- | Changing Internet Service Providers (ISP) is a common business processes as internet gets upgrade. | + | |
- | Typically the S5WEBPI runs on a server or workstation on your local network. | + | https://newaccount1608055419986.freshdesk.com/a/solutions/ |
- | + | ||
- | < | + | |
- | + | ||
- | ===== Get a fixed IP address ===== | + | |
- | Ensure you paid for and receive a static IP address. It's called static because it doesn' | + | |
- | + | ||
- | ===== Update your Router ===== | + | |
- | If your Internet Service Provider replaced your router you may need to place a call into their technical support to forward the port of your S5WEBAPI to the workstation or server it is being hosted on. | + | |
- | - Check your firewall/router. | + | |
- | - Check if any software firewalls are configured and limiting the S5WebAPI from operating. | + | |
- | + | ||
- | <note tip> | + | |
- | BEST PRACTICE: | + | |
- | </note> | + | |
- | + | ||
- | ===== Update Any Integrations | + | |
- | If you have an integration partner that points to your S5WebAPI you will need to update them. Contact your integration partner to to assist you where to enter in the new **static IP address** into their software. | + |
webapi_updating_ip.1573241376.txt.gz · Last modified: 2019/11/08 11:29 (5 years ago) by kevin