Differences

This shows you the differences between two versions of the page.

--- webapi_updating_ip [2019/11/08 11:21 (5 years ago)] – kevin
+++ webapi_updating_ip [2021/07/29 21:57 (3 years ago)] (current) – plagrada
@@ Line 1: / Line 1: @@
-====== Updating S5WebAPI IP address ======
+====== Updating WebAPI IP address ======
-Changing Internet Service Providers is a common business processes as internet gets upgrade.  Use this article to ensure you consider the things necessary to update this and have your S5WEBAPI IP continue operation.
-<note>This article makes the assumption your local area network (ie: 192.168.1.1/24) did not change.</note>
+https://newaccount1608055419986.freshdesk.com/a/solutions/articles/66000492853
-===== Get a fixed IP address =====
-Ensure you paid for and receive a static IP address. It's called static because it doesn't change.
-===== Update your Router =====
-If your Internet Service Provider replaced your router you may need to place a call into their technical support to forward the port of your S5WEBAPI to the workstation or server it is being hosted on.
-  - Check your firewall
-  - Check local firewalls that are sometimes configured
-===== Update Any Integrations  =====
-If you have an integration partner that points to your S5WebAPI you will need to update them.  Enter in the new **static IP address** into their software.