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Have the system prompt the user that a customer unit requires servicing.

In a service type industry, identifying to the customer that an upcoming service is available is the feature here. This identification happens at time of a work order, and a service reminder is set into the future. The service reminder will then allow for creating a wrok order automatically when the date arrives.

Note: this article is also publicly available at http://wiki.wws5.com/share/service_reminders0807251307.html

service_reminders0807251307.flv

Created by Charlene Scott at 25/07/2008 1:07:43 PM