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Service reminders and standardized comments
Templates can be created that hold standard service items and accessed when creating the reminder, The details will be in place when the service reminder is accessed in the future.
Note: this article is also publicly available at http://wiki.wws5.com/share/service_reminder_templates0807251420.html
service_reminder_templates0807251420.flv
Created by Charlene Scott at 25/07/2008 2:21:02 PM