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[[https://support.windwardsoftware.com/a/solutions/articles/66000517318]]
===== Problem Description =====
What process to use to record a check set by a supplier as payment for a defective item that was returned under warranty.

===== Solution =====
The following tutorial describes the set up and process used to track defective items as an RMA (Return Merchandise Authorization) until you receive a check from your supplier for the value of the item. Once the check is received, the item is transferred out of your inventory as a receivable (in the supplier's name), then a CONTRA is done to move the receivable over to payables, and the check is then posted to the bank.


{{training:rma_sending_item_to_supplier_and_supplier_returns_a_check0808261146.flv|}}



Created by Harry Czerednikow at 8/26/2008 11:46:26 AM