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training:pos_returns [2020/09/02 19:42 (4 years ago)] – [Handling Inventory Return in System Five] kturnertraining:pos_returns [2021/06/09 13:48 (3 years ago)] (current) – [Handling Inventory Returns in System Five] agera
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 ====== Handling Inventory Returns in System Five====== ====== Handling Inventory Returns in System Five======
  
-In a business industry, sometimes it happens that customer comes in and return an item. The reason for the return may vary such as the customer dislikes the item, the item is damaged, etc. In the event of a return, the customer may ask for a replacement, refund, or just credit to be reflected in their account. System Five provides a simple way on how to do about handling your return.+See: https://newaccount1608055419986.freshdesk.com/a/solutions/articles/66000489624 
 + 
 +In a business industry, sometimes it happens that customer comes in and returns one or more items. The reason for the return may vary such as the customer dislikes the item, the item is damaged, etc. In the event of a return, the customer may ask for a replacement, refund, or just credit to be reflected in their account. System Five provides a simple way of handling your return.
  
 ===== Requirements ===== ===== Requirements =====
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 1. <color #0000FF>Setup Wizard</color> > <color #0000FF>Users and Security</color> > <color #0000FF>Names and Passwords</color> \\ 1. <color #0000FF>Setup Wizard</color> > <color #0000FF>Users and Security</color> > <color #0000FF>Names and Passwords</color> \\
 2. Select a User. \\ 2. Select a User. \\
-3. Click ‘<color #0000FF>Edit User</color>’. \\ +3. Click ‘<color #0000FF>**Edit User**</color>’. \\ 
-4. Go to ‘<color #0000FF>Inventory</color>’ tab. \\+4. Go to ‘<color #0000FF>**Inventory**</color>’ tab. \\
 5. Check the following boxes provided in the screenshot below. \\ 5. Check the following boxes provided in the screenshot below. \\
 {{:training:return_item_userandsecurity.jpg?600|}} {{:training:return_item_userandsecurity.jpg?600|}}
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 ===== Other links ===== ===== Other links =====
  
-In order to further demonstrate on how to do about doing a refund in system five, you can check our video regarding <color #22b14c>__Different Process recording Returns of items, Refunds, Replacement or Credits__</color>+In order to further demonstrate on how to do about doing a refund in system five, you can check our video regarding <color #22b14c>[[https://attendee.gotowebinar.com/recording/1556705464820303888|Different Process recording Returns of items, Refunds, Replacement or Credits.]]</color>
training/pos_returns.1599100933.txt.gz · Last modified: 2020/09/02 19:42 (4 years ago) by kturner