Windward Software Wiki

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====== Windward System Five Supported Peripheral Hardware List ======

The following is a list of hardware that is currently supported by Windward System Five. 

<note important> Windward Software **will no longer support any devices that have reached the manufacturer's end of life**, or are no longer available from the manufacturer.
This document is subject to review and may be revised at any time.
Please check this page regularly for updates. </note>
\\
Note: Most Hardware supported for Windward System Five on Cloud will require setup of the [[employee:rdp_virtual_channel_setup|RDP Virtual Channel and the Remote POS Device Manager]] on the local workstation.\\
\\
\\
===== Windward System Five Server and Workstation Requirements =====

Please refer to [[system_requirements|Windward System Five Minimum and Recommended System Requirements]] for details pertaining to hardware requirements to run System Five.

\\
\\
===== Supported Peripheral Hardware List =====

^  {{ ::slip_printer.jpg }}**Slip Printers**  ^^^^^
^  <color red>Sharing of slip printers or label printers across a network is not recommended. If a slip printer or label printer needs to be accesses by multiple computers on the network it should be a NETWORKABLE printer connected directly to the router or switch.</color>  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|BIXOLON|SRP-350 plusIII|  [[https://shopposportals.com/collections/windward-software/products/bixolon-srp-350plusiiicopg-thermal-printer-parallel-usb-ethernet-black-p-s-usb-cable-incl|{{:windward_supported_hardware_list:onprem-buynow.png}}]]  |  [[https://shopposportals.com/collections/windward-system-five-on-cloud/products/bixolon-srp-350plusiiicopg-thermal-printer-parallel-usb-ethernet-black-p-s-usb-cable-incl|{{:windward_supported_hardware_list:oncloud-buynow.png}}]]  |
|DELL|T200|  **Supported**  |  <color grey>**Testing Required**</color>  |[[http://wiki.wws5.com/doku.php?id=dell_t200_recept_printer_setup|Windward On-Prem Setup]]|
|Epson|TM-T88|  [[https://shopposportals.com/collections/windward-software/products/epson-tm-t88v-thermal-receipt-printer-usb-parallel-interfaces-gray-cable-required|{{:windward_supported_hardware_list:onprem-buynow.png}}]]  |  [[https://shopposportals.com/collections/windward-system-five-on-cloud/products/epson-tm-t88v-thermal-receipt-printer-usb-parallel-interfaces-gray-cable-required|{{:windward_supported_hardware_list:oncloud-buynow.png}}]]  |
|POS-X|EVO Green (USB/S)|  **Supported**  |  <color grey>**Testing Required**</color>  |
^  **Legacy Devices**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|CITIZEN|TZ30-M01|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |
|Epson|TM-T90|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |
|IBM|Shuremark 4610|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  This Device will reach end of support January 2025  [[http://wiki.wws5.com/doku.php?id=ibm_4610_shuremark_barcode_on_slip|Windward On-Prem Setup]]  |
|POS-X|ION Thermal GC13A41172|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |
|Star|TSP-100, 143, 700|  [[https://shopposportals.com/collections/windward-software/products/star-micronics-ethernet-tsp143iiilan-thermal-receipt-printer|{{:windward_supported_hardware_list:onprem-buynow.png}}]]<color red>**LIMITED SUPPORT***</color>  |  [[https://shopposportals.com/collections/windward-system-five-on-cloud/products/star-micronics-ethernet-tsp143iiilan-thermal-receipt-printer|{{:windward_supported_hardware_list:oncloud-buynow.png}}]]<color red>**LIMITED SUPPORT***</color>  |
You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
\\
*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{ :label_printer.jpg  }}**Label Printers**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|TSC|TTP-247 Plus|  **Supported**  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?do=show&id=tsc_ttp-245_plus_install|Windward On-Prem Setup]]  |
^  **Legacy Devices**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|Dymo|LabelWriter Twin Turbo|  [[https://shopposportals.com/collections/windward-software/products/dymo-printer-label-writer-450-twin-turbo|{{:windward_supported_hardware_list:onprem-buynow.png}}]] <color red>**LIMITED SUPPORT***</color>  |  <color grey>**NOT SUPPORTED ON CLOUD**</color>  |  This Device will reach end of support January 2025 [[http://wiki.wws5.com/doku.php?id=dymo_labelwriter_twin_turbo_setup |Windward On-Prem Setup]] |
|Godex|EZ-DT4|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |
|Sato|CG408DT / CG408DT-LAN|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |    [[http://wiki.wws5.com/doku.php?id=sato_cg408dt_labels_samples |Windward On-Prem Setup]]  |
|Sato|CG408TT-RS|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |    This Device will reach end of support July 2024 [[http://wiki.wws5.com/doku.php?id=sato_cg408tt-rs_labels_samples|Windward On-Prem Setup]]  |
|Sato|LM408|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |  This Device will reach end of support July 2024   [[http://wiki.wws5.com/doku.php?id=sato_lm408_labels_samples|Windward On-Prem Setup]]  |
|Zebra|TLP-2824 (2 inch Print Head)|  [[https://shopposportals.com/collections/windward-system-five-on-cloud/products/zebra-ait-tlp2824-plus-ethernet-barcode-label-printer|{{:windward_supported_hardware_list:onprem-buynow.png}}]] <color red>**LIMITED SUPPORT***</color>  |  [[https://shopposportals.com/collections/windward-system-five-on-cloud/products/zebra-ait-tlp2824-plus-ethernet-barcode-label-printer|{{:windward_supported_hardware_list:oncloud-buynow.png}}]] <color red>**LIMITED SUPPORT***</color>  |    This Device will reach end of support January 2025  |
|Zebra|TLP-2844 (4 inch Print Head)|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |    This Device will reach end of support January 2025 [[http://wiki.wws5.com/doku.php?id=zebra_eltron_label_creation_via_epl2|Windward On-Prem Setup]]  |
|Zebra|GK420T (4 inch Print Head)|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |  This Device will reach end of support January 2025 This is a Thermal Transfer label Printer and works from System Five Label Designer.|
You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
\\
*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{ :industrial_label_printer.jpg  }}**Industrial Label Printers**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^

^  **Legacy Devices**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|Citizen|CL-S700|  [[https://shopposportals.com/collections/windward-software/products/citizen-cl-s700-industrial-barcode-printer-direct-thermal-and-thermal-transfer-203-dpi-ethernet|{{:windward_supported_hardware_list:onprem-buynow.png}}]] <html><br></html><color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=Citizen_CL-S700|Windward On-Prem Setup]]  |
You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
\\
*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{ :garden_center_label_printer.jpg  }}**Garden Center Label Printers**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|Sato|CL4NX|  [[https://shopposportals.com/collections/windward-software/products/sato-cl4nx-plus-industrial-label-printer-305dpi-4-1-thermal-transfer-printer-lan-usb-ser-bluetooth|{{:windward_supported_hardware_list:onprem-buynow.png}}]]  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=sato_cl4nx|Windward On-Prem Setup]]  | 
^  **Legacy Devices**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|Sato|GL412E|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  This Device will reach end of support January 2025 [[http://wiki.wws5.com/doku.php?id=sato_cl4nx|Windward On-Prem Setup]]  |
|TEC|B-SX4T|  <color grey>**Testing Required**</color>  |  <color red>**LIMITED SUPPORT***</color>  |  Code-based labels have been tested to work in the Cloud for as long as it's using the native driver and NOT the Easy Print Driver  |

You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
\\
*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{ :hardware:fax.jpg?100  }}**Fax Modems & Multifunction Printers**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
| | | Fax printers (As well as Microsoft Print to Fax) are ONLY supported without phone number pass through functionality.\\ This means that you must manually lookup and type in the customers fax number.\\ Multi recipient faxing and statement faxing through a Fax Modem is no longer supported.|  <color grey>**Testing Required**</color>  |
You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
\\
*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{ :barcode_scanner.jpg  }}**Barcode Scanners**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|Birch|CD-108e|  **Supported**  |  <color grey>**Testing Required**</color>  |
|HP| elitepos 2d|  **Supported**  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=hp_elitepos_2d_barcode_scanner&s[]=hp&s[]=elitepos|Windward On-Prem Setup]]  |
|Datalogic| Huron HD3130|  **Supported**  |  <color grey>**Testing Required**</color>  |  [[https://wiki.windwardsoftware.com/doku.php?id=datalogic_quickscan_i_qd2131|Windward On-Prem Setup]]  |
|Inateck| P7|  **Supported**  |  <color grey>**Testing Required**</color>  |  [[https://wiki.windwardsoftware.com/doku.php?id=inateck_p7_barcode_scanner|Windward On-Prem Setup]]  |
|Zebra|LS2208|  **Supported**  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/lib/exe/fetch.php?media=barcodescan:symbol_ls2208.pdf|Windward On-Prem Setup]]  |
|Zebra|LI4278|  **Supported**  |  <color grey>**Testing Required**</color>  |  |
|POS-X|EVO (1D)|  **Supported**  |  <color grey>**Testing Required**</color>  |
|POS-X|EVO (2D)|  **Supported**  |  **Supported**  |
|Wasp|WASP WLR8950|  **Supported**  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=wasp_wlr8950|Windward On-Prem Setup]]  |
^  **Legacy Devices**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|Datalogic| PowerScan PBT9300 |  [[https://shopposportals.com/collections/windward-software/products/datalogic-adc-powerscan-pbt9300-auto-ranging-removable-batt-usb-kit-us-incl-scanner-bt-base-usb-cable|{{:windward_supported_hardware_list:onprem-buynow.png}}]]<color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=datalogic_powerscan_pbt9300|Windward On-Prem Setup]]  |
|Datalogic| QuickScan|  [[https://shopposportals.com/collections/windward-software/products/datalogic-adc-quickscan-qd2430-2d-area-imager-usb-kit-with-cable-and-stand-black|{{:windward_supported_hardware_list:onprem-buynow.png}}]]<color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=datalogic_quickscan|Windward On-Prem Setup]]  |
|Datalogic| QuickScan(2D) (QD24XX, QM24XX, QBT24XX (Wireless)) |  <color red>**LIMITED SUPPORT***</color>  |  [[https://shopposportals.com/collections/windward-system-five-on-cloud/products/datalogic-adc-quickscan-qd2430-2d-area-imager-usb-kit-with-cable-and-stand-black|{{:windward_supported_hardware_list:oncloud-buynow.png}}]]<color red>**LIMITED SUPPORT***</color>  |  [[http://wiki.wws5.com/doku.php?id=datalogic_quickscan_2d|Windward On-Prem Setup]]  |
|Honeywell|1452G|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |  This Device will reach end of support July 2024[[http://wiki.wws5.com/doku.php?id=honeywell_3800g|Windward On-Prem Setup]]  |
|Honeywell|3800G|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=honeywell_3800g|Windward On-Prem Setup]]  |
|Honeywell|Eclipse MS5145|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |  This Device will reach end of support January 2025[[http://wiki.wws5.com/doku.php?id=honeywell_eclipse_ms5145|Windward On-Prem Setup]]  |
|Honeywell|MS-2020|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=pos_devices_-_opos_drivers|Windward On-Prem Setup]]  | 
|Honeywell|Orbit 7120|  [[https://shopposportals.com/collections/windward-software/products/honeywell-ms7120-orbit-7120-omnidirectional-laser-barcode-scanner|{{:windward_supported_hardware_list:onprem-buynow.png}}]]<color red>**LIMITED SUPPORT***</color>    |  [[https://shopposportals.com/collections/windward-software/products/honeywell-ms7120-orbit-7120-omnidirectional-laser-barcode-scanner|{{:windward_supported_hardware_list:oncloud-buynow.png}}]]<color red>**LIMITED SUPPORT***</color>  |  [[http://wiki.wws5.com/doku.php?id=faq:scanners:metrologic_series|Windward On-Prem Setup]]  | 
|Honeywell|Voyager MS-9540|  [[https://shopposportals.com/collections/windward-software/products/honeywell-ms9540-voyager-cg-kit-scanner-black-usb-with-stand-coiled-low-speed-usb-direct-cable-documentation|{{:windward_supported_hardware_list:onprem-buynow.png}}]]<color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=metrologic_voyager_ms9540|Windward On-Prem Setup]]  |
|Honeywell|Xenon 1900 (2D)|  <color red>**LIMITED SUPPORT***</color>*  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=honeywell_xenon_1900_2d_barcode_scanner|Windward On-Prem Setup]]  |
|Zebra|DS4208 for 1D/2D|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  This Device will reach end of support January 2025 [[http://wiki.wws5.com/doku.php?id=motorola_ds4208_2d_scanner|Windward On-Prem Setup]]  |
|POS-X|XI3000|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  This Device will reach end of support January 2025 [[http://www.pos-x.com/pos-system-hardware/barcode-scanners/xi3000/|Windward On-Prem Setup]]  |
|POS-X|XI3200|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  This Device will reach end of support January 2025 [[http://www.pos-x.com/pos-system-hardware/barcode-scanners/xi3200/|Windward On-Prem Setup]]  |
|POS-X|EVO-OMNI (2D)|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |
|POS-X|EVO-PS1-ADU (2D)|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |
|POS-X|ION Wireless|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=pos-x_ion_linear_wireless_configuration|Windward On-Prem Setup]]  |
|Wasp|WWS-800|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  This Device will reach end of support January 2025 [[http://wiki.wws5.com/doku.php?id=faq:wasp800|Windward On-Prem Setup]]  |
|Wasp|Wasp WWS100i Bluetooth Scanner|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=wasp_wws100i_bluetooth_scanner|Windward On-Prem Setup]]  |
|Wasp|Wasp WWS-500 scanner|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=faq:scanners:wasp_wws500|Windward On-Prem Setup]]  |
|Wasp|WWS-850L|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |
|Zebex|Z-3010|  <color red>**LIMITED SUPPORT***</color>  |  <color grey>**Testing Required**</color>  |  This Device will reach end of support January 2025 [[http://wiki.wws5.com/doku.php?id=zebex_z-3010_barcode_scanner|Windward On-Prem Setup]]  |

You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
\\
*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{  :hardware:datacollector-zebratc26.png?100  }}**Data Collectors**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
^
|Zebra|TC21|  [[https://shopposportals.com/collections/windward-software/products/zebra-evm-tc21-wlan-android-gms-2d-imager-se4710-nfc-3gb-32gb-13mp-rear-camera-5mp-front-camera-2-pin-connector-basic-3100-mah-battery-north-america|{{:windward_supported_hardware_list:onprem-buynow.png}}]]  |  [[https://shopposportals.com/collections/windward-system-five-on-cloud/products/zebra-evm-tc21-wlan-android-gms-2d-imager-se4710-nfc-3gb-32gb-13mp-rear-camera-5mp-front-camera-2-pin-connector-basic-3100-mah-battery-north-america|{{:windward_supported_hardware_list:oncloud-buynow.png}}]]  |
|Zebra|TC26|  [[https://shopposportals.com/collections/windward-software/products/zebra-evm-tc26-wlan-and-wwan-android-gms-2d-imager-se4710-nfc-3gb-32gb-13-mp-rear-camera-5mp-front-camera-2-pin-connector-basic-3100-mah-battery|{{:windward_supported_hardware_list:onprem-buynow.png}}]]  |  [[https://shopposportals.com/collections/windward-system-five-on-cloud/products/zebra-evm-tc26-wlan-and-wwan-android-gms-2d-imager-se4710-nfc-3gb-32gb-13-mp-rear-camera-5mp-front-camera-2-pin-connector-basic-3100-mah-battery|{{:windward_supported_hardware_list:oncloud-buynow.png}}]]  |  This device has a Cellular option, but only the Wi-Fi function is supported in the SCAN App |
You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
\\
*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{  :hardware:pinpads:pinpads.jpg?200  }}**PIN Pads**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
^  For information concerning PIN pads and Credit Card processing, please refer to the Subject Master Document, found here [[projects:implementation_areas:credit_cards_subject_master| --- MORE INFO --- ]]  ^^^^^
|Ingenico|Lane 3000|  **Supported**  |  **Supported**  |  Supported for US EMV  |
|Ingenico|Link 2500|  **Supported**  |  **Supported**  |  Supported for US EMV  |
|VeriFone|P400|  **Supported**  |  **Supported**  |  Global Payments and Moneris Canada / WorldPayIP + Netepay Hosted US  |
^  **Legacy Devices**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|Ingenico|iPP320|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |  [[http://wiki.wws5.com/doku.php?id=moneris_pinpads#moneris_pospad_emv_chip_pin_contactless|Windward On-Prem Setup]]  Tokenization is not supported on this device| 
|Ingenico|iSC250|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |  [[http://wiki.wws5.com/doku.php?id=isc250_configuration|Windward On-Prem Setup]] Supported for US EMV.  |
|Ingenico|Lane 7000|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |  Supported for US EMV  |
|VeriFone|Vx805|  <color red>**LIMITED SUPPORT***</color>  |  <color red>**LIMITED SUPPORT***</color>  |  US EMV contactless not supported  |

You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
\\
*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{ :signature_captures.jpg  }}**Signature Captures**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
^  [[http://wiki.wws5.com/doku.php?id=faq:setup_signature_capture|Signature Capture Setup]]  ^^^^^
|Topaz| LCD T-LBK460-BSB-R|  <color grey>**Not Supported**</color>  |  **Supported**  |  [[http://wiki.wws5.com/doku.php?id=employee:topaz_t-lbk460-bsb-r_signature_capture_cloud|Windward On-Cloud Setup]]  |
|Topaz|SignatureGem LCD T-LBK462-HSB-R|  [[https://shopposportals.com/collections/windward-software/products/topaz-idgem-lcd-1x5-signature-pad-and-fingerprint-scanner-combo-usb-backlit-with-software|{{:windward_supported_hardware_list:onprem-buynow.png}}]]  |  [[https://shopposportals.com/collections/windward-system-five-on-cloud/products/topaz-idgem-lcd-1x5-signature-pad-and-fingerprint-scanner-combo-usb-backlit-with-software|{{:windward_supported_hardware_list:oncloud-buynow.png}}]]  |  [[http://wiki.wws5.com/doku.php?id=topaz_t-lbk462-hsb-r_signature_capture_cloud|Windward On-Cloud Setup]]  |
|Topaz|SignatureGem Non-LCD|  **Supported**  |  <color grey>**Not Supported**</color>  |
You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
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*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{ :pole_displays.jpg  }}**Pole Displays**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|Logic Controls|PD3000|  **Supported**  |  [[https://shopposportals.com/collections/windward-system-five-on-cloud/products/logic-controls-pd3000|{{:windward_supported_hardware_list:oncloud-buynow.png}}]]  |
|POS-X|Xp8200 (USB)|  [[https://shopposportals.com/products/pos-x-customer-pole-display-usb-xp8200|{{:windward_supported_hardware_list:onprem-buynow.png}}]]  |  **Supported**  |
You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
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*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{ :cash_drawer.jpg  }}**Cash Drawers**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|POS-X|ION-C16A-1B|  [[https://shopposportals.com/collections/windward-software/products/ion-slide-cash-drawer-16x16-stainless|{{:windward_supported_hardware_list:onprem-buynow.png}}]]  |  <color grey>**Testing Required**</color>  |
|Logic Controls|CR3000|  **Supported**  |  <color grey>**Testing Required**</color>  |    
|Technical Tip||  **Supported**  |  <color grey>**Testing Required**</color>  | The cash drawer will need to be connected to the Slip Printer or to a special card in the workstation. Make sure you order compatible parts along with the cables.|
You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
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*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{ :weigh_scales.jpg  }}**Weigh Scales**  ^^^^^
^  MAKE  ^  MODEL  ^  SUPPORTED ON-PREM*  ^  SUPPORTED ON CLOUD*  ^  NOTES  ^
|Honeywell|MS-2320|  **Supported**  |  <color grey>**Testing Required**</color>  |  [[http://wiki.wws5.com/doku.php?id=pos_devices_-_opos_drivers|Windward On-Prem Setup]] |
|Zebra|MP7011|**Supported V7**|**Supported**|[[Zebra Scale Scanner]]|
\\
You can request support for a new device:[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]
 
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*On-Prem is defined as System 5 installed on a Physical Server
\\ *OnCloud is defined as System 5 hosted in our Cloud environment

^  {{ :ibc_packages.jpg  }}**Packages**  ^^^^^
^  Windward Software can connect you with additional Supported hardware and hardware packages: [[https://shopposportals.com/collections/windward-software|{{:windward_supported_hardware_list:onprem-buynow.png}}]]  [[https://shopposportals.com/collections/windward-system-five-on-cloud|{{:windward_supported_hardware_list:oncloud-buynow.png}}]]  ^^^^^

<color red>*</color>Windward Software provides Best Effort Support for Legacy Devices. Non-Legacy Devices with Full Support are recommended.

<note tip>You can request support for a new device by filling out the form located at the following link[[https://forms.office.com/Pages/ResponsePage.aspx?id=7JbGdftbkkiaDJGHqQYc1nHLbNQEMstChWN01YsFycZUNkRRTjNYVDhNOTdUV1FGQzlGNjFNMElQUS4u|Windward Software Hardware Request]]</note>
====== Additional Links ======
[[http://wiki.wws5.com/doku.php?id=faq:windows_networking_best_practices|Networking Best Practices]]

[[http://wiki.wws5.com/doku.php?id=faq:multilocation_networking_best_practices|Networking Multiple Locations Best Practices]]

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== Updated March 3, 2023 ==