Differences

This shows you the differences between two versions of the page.

--- purchases_-_econnect [2010/04/13 10:36 (14 years ago)] – cliff
+++ purchases_-_econnect [2010/11/15 10:35 (14 years ago)] (current) – rbouvier
@@ Line 1: / Line 1: @@
 ====== eConnect overview ======
 ===== Intro =====
-This article is gere as a way to create some awareness around the econnect product and how it interfaces with System Five. As w get more information and dig into how this product works, we can place that infomration here so it can be reviewed later. I believe this is needed because I worked on it previously and not longer remember some details behind how it works.
+THIS ARTICLE IS NOT COMPLETE. I hope it can be a little useful, and become more complete. This article is here as a way to create some awareness around the econnect product and how it interfaces with System Five. As we get more information and dig into how this product works, we can place that information here so it can be reviewed later. I believe this is needed because I worked on it previously and no longer remember some details behind how it works.
 ===== Requirements =====
@@ Line 13: / Line 15: @@
 The eConnect system is being changed to CODIS-Access in the 2nd quarter of 2010. The necessary changes are to be made in a later 5.60 release which is why customers like rusty are running 5.60
+===== Problems =====
+==== Orders Fail to be Sent ====
+=== Problem Description ===
+The EDN response was not a recognized format. The response text is displayed here: //(NO TEXT AFTER THIS)//
+=== Problem Solution ===
+This issue was very hard to troubleshoot. In the end you, or the customer has to "reset the supplier accounts on eConnect". This basically consists of deleting the supplier on the eConnect website and re-create them.
 ===== Enhancements =====