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--- pci_compliance [2013/12/05 09:13 (11 years ago)] – cromo
+++ pci_compliance [2022/04/12 10:52 (2 years ago)] (current) – anemenzo
@@ Line 1: / Line 1: @@
-====== PCI Support Training ======
+See: https://newaccount1608055419986.freshdesk.com/a/solutions/articles/66000503375
-//Windward Software Inc//
+====== PCI ======
 ===== What is the difference between PCI Compliance and PA-DSS Validation? =====
@@ Line 17: / Line 18: @@
 ===== The 12 Requirements of the PCI DSS =====
+Outlined below are the 12 requirements for the PCI DSS. For more details, refer to this [[https://www.pcisecuritystandards.org/documents/navigating_dss_v20.pdf|link]]
-**Build and Maintain a Secure Network**\\
+^ Build and Maintain a Secure Network ^
-. Install and maintain a firewall configuration to protect data\\
+| 1. Install and maintain a firewall configuration to protect data |
-. Do not use vendor-supplied defaults for system passwords and other security parameters\\
+| 2. Do not use vendor-supplied defaults for system passwords and other security parameters |
+^ Protect Card holder Data ^
-**Protect Card holder Data**\\
+| 3. Protect Stored Data |
-. Protect Stored Data\\
+| 4. Encrypt transmission of card holder data and sensitive information across public networks |
-. Encrypt transmission of card holder data and sensitive information across public networks\\
+^ Maintain a Vulnerability Management Program ^
+| 5. Use and regularly update anti-virus software |
+| 6. Develop and maintain secure systems and applications |
+^ Implement Strong Access Control Measures ^
+| 7. Restrict access to data by business need-to-know |
+| 8. Assign a unique Id to each person with computer access |
+| 9. Restrict physical access to card holder data |
+^ Regularly Monitor and Test Networks ^
+| 10. Track and monitor all access to network resources and card holder data |
+| 11. Regularly test security systems and processes\\ Maintain an Information Security Policy |
+| 12. Maintain a policy that addresses information security |
-**Maintain a Vulnerability Management Program**\\
+===== Sensitive credit card data requires special handling =====
-. Use and regularly update anti-virus software\\
-. Develop and maintain secure systems and applications\\
-**Implement Strong Access Control Measures**\\
-. Restrict access to data by business need-to-know\\
-. Assign a unique Id to each person with computer access\\
-. Restrict physical access to card holder data\\
-**Regularly Monitor and Test Networks**\\
-. Track and monitor all access to network resources and card holder data\\
-. Regularly test security systems and processes\\
-**Maintain an Information Security Policy**\\
-. Maintain a policy that addresses information security\\
-===== Sensitive Credit card data requires special handling =====
 <note>
@@ Line 68: / Line 64: @@
   * Expiry date
   * Card holder name
   * Also user passwords must be encrypted.
-==== Set up Good Access Controls ====
+{{ :cardholder_data.png?direct&1000 |}}
+//Note: The chip contains track equivalent data as well as other sensitive data, including the Integrated Circuit (IC) Chip Card Verification Value (also referred to Chip CVC, iCVV, CAV3 or iCSC).// \\
+source: [[https://www.pcisecuritystandards.org/documents/navigating_dss_v20.pdf|Page 8]]
+===== Set up Good Access Controls =====
 The PCI DSS requires that access to all systems in the payment processing environment be protected
 through use of unique users and complex passwords. Unique user accounts indicate that every
@@ Line 86: / Line 87: @@
   * Administrator passwords must be __at least 7 characters__.
   * Administrator passwords must include both __numeric and alphabetic characters__
-  * New administrator passwords can not be the same as the last 4 passwords.\\
+  * Administrator passwords must be __changed at least every 90 days__.
+  * New administrator passwords __can not be the same as the last 4 passwords__.\\
 ^ PCI user account requirements beyond uniqueness and password complexity are listed below: ^
 | If an incorrect administrator password is provided incorrectly 6 times then the account should be locked out. |
 | Account lock out duration should be at least 30 min. (or until an administrator resets it). |
-Administrator Sessions idle for more than 15 minutes should require re-entry of username and password to reactivate the session. | Note:  |System Five can  automatically log out all users after 5 minutes of inactivity. |
+| Administrator Sessions idle for more than 15 minutes should require re-entry of username and password to reactivate the session. //Note: System Five can  automatically log out all users after 5 minutes of inactivity.// |
 | Do not use group, shared or generic user accounts |
+===== Log Settings must be Compliant =====
+  * System Five has logging enabled by default and is not configurable.
+  * The log file can be viewed by an administrator via the System Five View Event Log window ((Navigator -> Setup Tools -> Utilities -> View Event Log))  under the Utilities menu.
+  * All access to non truncated Card holder data is logged by System Five. In addition, all logins, attempted logins, password changes, configuration changes and accesses to the log file itself are logged. Log file entries are date/time stamped and identify the user and system component.
+===== Maintain an Information Security Program =====
+The Windward Support policy, regarding the collection of data for testing purposes, requires the owner of the data to use the System Five Zip and Transfer utility, which excludes all sensitive credit card data, to prepare and transfer their non-sensitive data to a designated windward site. For more information please consult the Windward Support Policy.
+===== Conducting Test Transactions =====
+  * Do not use real card numbers for testing, demonstration or training. On initial setup of payment processing a real transaction should be made to ensure that all money is successfully deposited into your bank account. This transaction should be made several days in advance of going live and you should verify the successful bank deposit prior to running further transactions.
+  * Please contact support for test merchant accounts and test card numbers for testing, demonstration or training purposes. It is important that you do not use test numbers in a live merchant account as this may prevent the batch from closing and loss of the entire batch.
+  * For further information on conducting test transactions, refer to Defining the Payment Gateway above.
+===== The following files may contain prohibited or sensitive information from prior versions =====
+  * **comment.btr** may contain track2 data from dos ICVERIFY in version 5.25. If you never used ICVerify using System Five DOS version this will not pertain to you.
+  * **lcomment.btr** may contain encrypted and / or truncated merchant receipts prior to 5.40
+  * **blobhead.btr**
+  * **blobdata.btr** may contain encrypted electronic merchant receipt copy.
+  * **words.btr used** to contain un-encrypted passwords in versions prior to 5.43.
+===== The following files may contain sensitive encrypted information. ======
+  * **CNUMBERS.BTR** Encrypted card holder information
+  * **WORDSTOO.BTR**
+  * **WORDSLST.BTR** User and security information
+  * **BLOBHEAD.BTR**
+  * **BLOBDATA.BTR** Encrypted Signature capture data.
+  * **HIGHENC.BTR** Encrypted credit card receipt information
+  * **SIGHEAD.BTR**
+  * **SIGDATA.BTR** Encrypted Signature capture data.
+===== Event Logging =====
+System Five in accordance with PCI rules tracks certain events. System Five also tracks other events that may show fraudulent activity. The event logging has two purposes.
+  - To detect users who are trying to access the system in an unauthorized manner.
+  - In the event of a system comprise, to determine who, where and why the system was compromised.
+==== The events that are logged are as follows. ====
+  * General user events.
+  * Viewing of the log file.
+  * Changing passwords.
+  * Any Users logging in (including administrators)
+  * Failed attempts of users logging in.
+  * Users logging off
+  * Invoice reprints.
+  * Opening of cash drawer
+  * Deleting a payment.
+  * Running toolbox routines.
+  * Changing of configuration settings.
+  * Running or being prompted to run the PCI Compliance check.
+  * Accessing non-trusted (code signed) programs and controls required for payment processing.
+===== The following information is logged. =====
+  * **Date and time.** For this information to be useful, all computer clocks must be synchronized. System Five has an automatic utility for detecting if a computer's time and date is different from other computers who are running System Five. This option is automatically enabled, but can be configured in the Setup Wizard, Miscellaneous, Time/Date Checking. The options are to use time date checking, and the time offset to the main server if you are running in different time zones.
+  * **Terminal.** The terminal number of the event.
+  * **User.** The user number of the event.
+  * **Operation.** The event type.
+  * **File and Record.** If the event affected a certain record.
+  * **Check Sum.** A check sum which will detect if the event log record has been tampered with externally.
+  * **Sequence.** A sequence number which will aid in detecting if a record has been deleted externally.
+  * **Text.** A description of the event.
+===== Key Management =====
+All sensitive data in System Five is encrypted with Data Encryption Keys (DEK) which are automatically dynamically created as required. The Data Encryption Keys are encrypted stored in the database and are encrypted with Key Encrypting Keys (KEK). When System Five is first installed a standard set of KEKs are used. Before integrated payment processing is enabled, the standard KEKs must be replaced with a set of Dynamic company specific set of encryption keys in order that the payment application is PCI compliant
+  * Debug logging
+  * Debug logging must never log cardholder data or sensitive information.
+  * Debug logging should not be employed in a production environment.
+===== Links: =====
+  * [[https://www.pcisecuritystandards.org/security_standards/glossary.php| Glossary of Terms]]