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--- faq:using_barcode_scanners_with_windows_terminal_services [2018/06/29 11:45 (6 years ago)] – swind
+++ faq:using_barcode_scanners_with_windows_terminal_services [2021/09/24 16:15 (3 years ago)] (current) – swind
@@ Line 1: / Line 1: @@
+<note important>This document is also available as a FreshDesk Solution Article \\
+</note>
 ====== Problem ======
 CTRL+B character (STX Prefix) is not transmitted when scanning a barcode from a client connected via Windows RDP
@@ Line 12: / Line 18: @@
 {{faq:ts-scanner1.jpg|}}
 If you are running Windows 10 and still do not get the ^B character, you will need to run the command prompt as an administrator on the local workstation, and on the remote session, then check the properties of the command prompt.
-Click Search or right click on the Windows button on the task bar and select Search. Type cmd, Command Prompt should show at the top of the search window.
+  * Click Search or right click on the Windows button on the task bar and select Search.
-Right click on Command Prompt and select run as administrator.
+  * Type cmd. Command Prompt should show at the top of the search window.
-Right click on the top of the command prompt window where it says Administrator: Command Prompt, and select Properties.
+  * Right click on Command Prompt and select run as administrator.
-On the bottom of the Command Prompt Properties window, check the checkbox that says Use legacy console (requires relaunch).
+  * Right click on the top of the command prompt window where it says Administrator: Command Prompt, and select Properties.
-Click OK and then close the command prompt window.
+  * On the bottom of the Command Prompt Properties window, check the checkbox that says Use legacy console (requires relaunch).
-Relaunch the command prompt and scan a barcode. You should now see the ^B
+  * Click OK and then close the command prompt window.
+  * Relaunch the command prompt and scan a barcode. You should now see the ^B
+--------------------------
+updated by Steve Wind June 29 2018