faq:problems_viewing-hearing_the_videos
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
faq:problems_viewing-hearing_the_videos [2021/01/19 07:59 (3 years ago)] – [Unable to watch and / or hear training videos] kturner | faq:problems_viewing-hearing_the_videos [2021/03/10 10:10 (3 years ago)] (current) – tanya | ||
---|---|---|---|
Line 1: | Line 1: | ||
====== How to Watch Training Videos ====== | ====== How to Watch Training Videos ====== | ||
+ | see [[https:// | ||
- | Our self-help uses VLC media player for video content. | + | <note important> |
- | ]] | + | |
- | ===== Can't See the Video ==== | + | |
- | Often this is the browser defaulting to not allowing Flash content. | + | |
+ | ---- | ||
- | ==== To enable Flash in Google Chrome | + | ===== Install VLC media player ===== |
- | - Click on the "View Site Information" | + | |
- | - From the dropdown choose " | + | |
- | - Click the Reload button when you see "To Apply your updated settings to this site, reload this page" | + | |
- | {{: | + | |
- | ====To enable Flash in Microsoft Edge==== | + | 1) Download |
- | - Click on the "View Site Information" | + | {{:faq:vlc-media-player.jpg? |
- | - Choose Site Permissions from the menu. | + | \\ 2) Install |
- | - Half way down the list you should see Adobe Flash | + | \\ 3) Verify that the publisher is VideoLAN.\\ |
- | | + | \\ |
- | | + | {{:faq:videolan-verified-publisher.jpg?300|}}\\ |
- | - A ribbon will appear below the website. "To see settings updates, refresh the page" | + | \\ |
- | | + | 4) Run through the directions on the installer.\\ |
- | {{:faq:edge-flash-playback.jpg?450|}} | + | |
- | ===== Update Flash ===== | + | ---- |
- | Sometimes your flash player may not be installed, too old or out of date. A common symptom is that you can hear the video but not see the image. | + | |
+ | |||
+ | ===== Play your downloaded training videos using VLC ===== | ||
+ | |||
+ | * Simply double click on the videos from your download folder to launch VLC media player\\ | ||
+ | {{: | ||
+ | * Use the player' | ||
+ | * For additional help using VLC media player please refer to the help section within the player. | ||
+ | |||
+ |
faq/problems_viewing-hearing_the_videos.1611071946.txt.gz · Last modified: 2021/01/19 07:59 (3 years ago) by kturner