Our wiki and mywindward.wws5.com selfhelp use flash players for video content. Flash will continue to be supported until December 31st, 2020.

Often this is the browser defaulting to not allowing Flash content. If you do not have flash installed download from Adobe Flashplayer website.

1. Click on the “View Site Information” bubble to the right of the wiki website link.
2. From the dropdown choose “Allow” for Flash.
3. You will be prompted to reload “To Apply your updated settings to this site, reload this page”

1. Click on the “View Site Information” bubble to the right of the wiki website link.
2. Choose Site Permissions from the menu.
3. Half way down the list you should see Adobe Flash
4. Click on the drop down and choose “Allow”
5. Click on “Reset” when you are prompted to “Reset site Permissions”
6. A ribbon will appear below the website. “To see settings updates, refresh the page”
7. Click Refresh.

Sometimes your flash player may not be installed, too old or out of date. A common symptom is that you can hear the video but not see the image. Download and install the player, free of charge, from http://www.adobe.com/products/flashplayer/.