faq:problems_viewing-hearing_the_videos
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faq:problems_viewing-hearing_the_videos [2020/03/26 11:00 (4 years ago)] – kevin | faq:problems_viewing-hearing_the_videos [2021/03/10 10:10 (3 years ago)] (current) – tanya | ||
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- | ====== | + | ====== |
+ | see [[https:// | ||
- | Our wiki and mywindward.wws5.com selfhelp use flash players | + | <note important> |
- | < | + | ---- |
- | ==== Can't See the Video ==== | + | ===== Install VLC media player ===== |
- | Often this is the browser defaulting to not allowing Flash content. | + | |
- | To enable Flash in [[https:// | + | 1) Download the VLC media player from [[https:// |
- | - Click on the "View Site Information" | + | {{:faq:vlc-media-player.jpg? |
- | - From the dropdown choose " | + | \\ 2) Install the file vlc-x.x.x-os from your download folder.\\ |
- | | + | \\ 3) Verify that the publisher is VideoLAN.\\ |
- | {{:faq:chrome-flash-playback.jpg?450|}} | + | \\ |
+ | {{:faq:videolan-verified-publisher.jpg?300|}}\\ | ||
+ | \\ | ||
+ | 4) Run through the directions on the installer.\\ | ||
- | To enable Flash in Microsoft Edge | + | ---- |
- | | + | |
- | | + | |
- | | + | |
- | | + | |
- | - Click on " | + | |
- | - A ribbon will appear below the website. "To see settings updates, refresh the page" | + | |
- | - Click Refresh. | + | |
- | ==== Update Flash ==== | ||
- | Sometimes your flash player may not be installed, too old or out of date. A common symptom is that you can hear the video but not see the image. | ||
+ | ===== Play your downloaded training videos using VLC ===== | ||
+ | |||
+ | * Simply double click on the videos from your download folder to launch VLC media player\\ | ||
+ | {{: | ||
+ | * Use the player' | ||
+ | * For additional help using VLC media player please refer to the help section within the player. | ||
+ | |||
+ |
faq/problems_viewing-hearing_the_videos.1585245613.txt.gz · Last modified: 2020/03/26 11:00 (4 years ago) by kevin