faq:problems_viewing-hearing_the_videos
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faq:problems_viewing-hearing_the_videos [2012/02/22 10:23 (12 years ago)] – kevin | faq:problems_viewing-hearing_the_videos [2021/03/10 10:10 (3 years ago)] (current) – tanya | ||
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- | ====== | + | ====== |
+ | see [[https:// | ||
- | Our wiki and mywindward.wws5.com selfhelp are typically using flash players to view. There are two possible problems that could cause video playback issues using the flash player. note that gotomeeting.com links will require a download of a codec from the following link. | + | <note important> |
- | < | + | ---- |
- | ==== Try this first ==== | + | ===== Install VLC media player ===== |
- | The first is that your flash player is too old and out of date. We use the latest Flash software for creating our marketing and training videos because the images are crisper and clearer and are faster to download. | + | |
- | ==== Try this second if the first doesn' | + | 1) Download |
+ | {{: | ||
+ | \\ 2) Install the file vlc-x.x.x-os from your download folder.\\ | ||
+ | \\ 3) Verify that the publisher is VideoLAN.\\ | ||
+ | \\ | ||
+ | {{: | ||
+ | \\ | ||
+ | 4) Run through the directions on the installer.\\ | ||
- | The second problem may be the codec used by the video system. | + | ---- |
+ | ===== Play your downloaded training videos using VLC ===== | ||
+ | * Simply double click on the videos from your download folder to launch VLC media player\\ | ||
+ | {{: | ||
+ | * Use the player' | ||
+ | * For additional help using VLC media player please refer to the help section within the player. | ||
+ | |||
+ |
faq/problems_viewing-hearing_the_videos.1329935020.txt.gz · Last modified: 2012/02/22 10:23 (12 years ago) by kevin