Differences

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--- faq:ingenico_icmp [2017/02/08 13:30 (7 years ago)] – [Ingenico iCMP] craig
+++ faq:ingenico_icmp [2020/09/01 15:06 (4 years ago)] (current) – [Errors] craig
@@ Line 1: / Line 1: @@
 ====== Ingenico iCMP ======
-The ingenico iCMP is good for mobile payments can be linked to a laptop via blue-tooth or USB cable. The blue-tooth connection is a bit troublesome. This device is supported with Datacap dsiEMVX for Vantiv IP (Mercury) only. Please note that Vantiv requires that the device have end to end encryption key loaded.
+The ingenico iCMP is good for mobile payments can be linked to a laptop via blue-tooth or USB cable. The blue-tooth connection is a bit troublesome. This device is supported with Datacap dsiEMVX for Vantiv IP US (Mercury) only. Please note that Vantiv requires that the device have end to end encryption key loaded.
 {{:faq:payment_processing_setup:icmp-face.png?direct&200|}}
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 Check your computer device manager, ports to see which Virtual Serial port it created. This is the COM port you will need in System Five.
+===== Errors =====
+**Port Access Dennied** - Check that you have the correct serial port in System Five. Check the bluetooth settings in Windows, bluetooth options, serial ports, select the "outgoing" port.\\
+\\
+**No response from Pinpad**. - Wrong serial port, device not "connected" or the iCMP is not setup correctly. Ensure that it is set to bluetooth and Standard connection. \\
+**IPV6** enabled on your network can sometimes cause the pinpad to register a hack attempt error. Please disable IPV6 if you are experiencing any unexplained connection issues.