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Manual Backup Link: manualbackupwindward0901281632
Windward Software on-premise products do not have an automatic backup function. Your backup in your business should include more than just Windward Software data such as spread sheets, documents and other files that support your business processes. We recommend you have your network technician configure and test your backup & archive process.
Your backup is only as good as your ability to restore.
The PCI Encryption keys need to be backed up as well. These can be exported to a file and backed up. Most customers have some encrypted database files. The key to opening these encrypted files is in the registry of your PC's. A normal backup to a memory stick does not include this information. You must periodically export your PCI Encryption keys, so that if your off site backup is all that is left, you can still have access to any encrypted pervasive files. This could be critical files only, all files, or somewhere in between.
Open the setup wizard and scroll down in the left hand window and click on Payment Processing. In the right hand window, in the Credit Card Info tab, you will see a blue Hyperlink that says PCI Compliance Check. Click on it. This will open another popup that says PCI Check - Payment Card Industry Security Program. Click on the Key Management button. This will open the Exchanging Encryption Keys window. Now click on File, and Export. Save the file to a convenient location such as your desktop, or the System Five Folder, so that it can be copied to a safe place such as a USB stick. It should be kept separate from your normal backups. The reason being that if someone steals your backup, they now have the ability to restore it to their own computer and unencrypt your data.
Catastrophic failure of your data is a real possibility.
Without a backup, you can seriously impair your ability to run your business and Windward Software may not be able to re-create your lost information.
To have a clean successful backup everyone should be signed out. To ensure this there are two methods available.
There is a file in your “data” folder called backup.dat (for older version of System Five, it is called backup.btr) which is attribed daily with an archive bit. If this archive bit is not cleared after your backup process is performed, the “No Backup Detected” warning message is displayed in System Five when logging in for the first time. Most enterprise level backup softwares have the facility to clear such things as an archive bit on a file, or have the ability to run a program after a successful backup.