User Tools

Site Tools


windwardpos_device_error_on_windows_8

The first time you login into a freshly installed Windward System5 on a Windows 8 computer, you will get the error above. Which means that 1 of the software components (WindwardPOS.exe) is not properly registered in Windows.

WindwardPOS Device Manager is a small application that comes with the software that handles some of the POS devices like (Pole / Customer Display, Cash Drawer, etc). So this is an important application for front tills or cash registers. It may not be needed for back office computers but we should really fix the error and it's easy.

Method 1: Use the ARGUMENT "/regserver"

  • Right-click on the System5 shortcut on the desktop
  • Select PROPERTIES
  • On the TARGET: field, go to the very end of it, create 1 space then /regserver
  • Click on APPLY button, then OK
  • Now run System5 as an administrator and login

System5 should not load or open, if it does then this did not work. What it does is simply register System5 in the windows registry. Then you can take out “/regserver” from the shortcut and run System5 normally.

Method 2: Toggle WindwardPOS.exe application to run as an administrator for all users

  • Right-click on the System5 shortcut on the desktop
  • Select “Open file location”. This will take you straight to the directory of System5 installation files
  • Locate “WindwardPOS.exe, right-click on it and Select PROPERTIES
  • Switch to COMPATIBILITY tab

  • Click “Change setting for all users” button at the very bottom
  • You will then get a 2nd window where you can enable “Run this program as an administrator”
  • Click APPLY, OK & OK to close all window and login to System5

NOTE: You will get another error pop here but that's OK, we are expecting that. Just click on YES button and logout of System5.

  • Now go back to the System5 installation directory
  • Right-click on WindwardPOS.exe
  • Change setting for all users button
  • Un-check “Run this program as an administrator
  • Click APPLY, OK & OK to close all window
  • Log back in to System5 and the error should be fix
windwardpos_device_error_on_windows_8.txt · Last modified: 2015/02/25 12:28 by fgabiana