User Tools

Site Tools


windward_terminal_lockout

This is an old revision of the document!


Windward Terminal Lockout

Problem

When attempting to log into System Five the terminal is locked out by showing a red terminal box as shown in figure 1.


Figure 1 - Locked terminal ID


System Five on Cloud

If you are not signing out of terminals in our System Five on Cloud environment you may receive a red terminal.

File Check

This solution requires running the File Check utility but exiting after viewing the list of users signed in.

  1. Shutdown and reboot the affected terminal.
  2. Log into the server and go to Setup Tools → Utilities → File Check.
  3. Run the File check and stop at the screen showing the list of users signed in.
  4. Go back to your 'stuck' terminal and attempt to log it in, the terminal number should be released and ready for your use.

File Check

The locked terminal has been used on another computer or it may already be open on the current computer in a minimized state. Check if System Five is minimized first. If it is not, determine which computer is using the terminal and log System Five out of that computer. Start System Five again on the locked out computer and the ID number should be active again.

If you need assistance locating the stations users are logged into, follow the link below:

Finding users logged into System Five

Override Force Machine

A forcemachine argument is used in the System Five startup icon that locks the terminal to the specific computer. Some settings are dependant on the terminal ID in System Five thus we can only log that terminal into a specific computer. In the event that the terminal ID has been used on another computer then we may need to override the forcemachine argument.

The process for override the forcemachine login can be found in the link below:

Override forcemachine setting

windward_terminal_lockout.1588010498.txt.gz · Last modified: 2020/04/27 11:01 (4 years ago) by kevin