troubleshooting_ingenico_6550_6780
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troubleshooting_ingenico_6550_6780 [2010/09/29 07:50 (14 years ago)] – created swind | troubleshooting_ingenico_6550_6780 [2021/05/11 22:31 (3 years ago)] (current) – medano | ||
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- | ====== | ||
- | [[http:// | ||
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====== Installing the Ingenico 6550 / 6780 ====== | ====== Installing the Ingenico 6550 / 6780 ====== | ||
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http:// | http:// | ||
- | To setup the , you need to download the following file from Windward' | + | To set up the , you need to download the following file from Windward' |
ftp:// | ftp:// | ||
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error: pinpad opos_not claimed 103 | error: pinpad opos_not claimed 103 | ||
- | This error occured | + | This error occurred |
====== Solving The Issue ====== | ====== Solving The Issue ====== | ||
- | The first thing to check is that the Local IP Port in the device is set correctly. It should be set to 8001. If you set up more than one of these pin pads at a location each pinpad should have a different number, so pinpad 2 could be 8002, pinpad 3 could be 8003 etc. Also be aware that within the Setup Wizard, in the pinpad setup, the Port Number must match that number you set in the pinpad. | + | The first thing to check is that the Local IP Port in the device is set correctly. It should be set to 8001. If you set up more than one of these pin pads at a location each pinpad should have a different number, so pinpad 2 could be 8002, pinpad 3 could be 8003, etc. Also be aware that within the Setup Wizard, in the pinpad setup, the Port Number must match that number you set in the pinpad. |
- | Also if the pinpad has been previously set up as a serial or USB connection, you may need to delete the SignatureCapture key in the registry. To do this, go to the start button, and select run, then type regedit, and hit enter. now browse to: HKEY_LOCAL_MACHINE\SOFTWARE\OLEforRetail\ServiceOPOS. Click on SignatureCapture. then right click on it and select Delete from the dropdown. Now reinstall the Ingenico software, and make the necessary changes for the connection type. This should | + | Also if the pinpad has been previously set up as a serial or USB connection, you may need to delete the SignatureCapture key in the registry. To do this, go to the start button, and select run, then type regedit, and hit enter. now browse to: HKEY_LOCAL_MACHINE\SOFTWARE\OLEforRetail\ServiceOPOS. Click on SignatureCapture. then right-click on it and select Delete from the drop-down. Now reinstall the Ingenico software, and make the necessary changes for the connection type. This should |
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+ | == Steve Wind Sept 29, 2010 == | ||
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- | == Steve Wind Sept 29 2010 == | ||
====== | ====== | ||
- | [[http:// | + | [[http:// |
troubleshooting_ingenico_6550_6780.1285771826.txt.gz · Last modified: 2010/09/29 07:50 (14 years ago) by swind