Windward Software Wiki

This session describes the steps to create OUT-ON-RMA invoices to track items returned to the supplier. When the supplier acknowledges the return with a credit note, the OUT-ON-RMA is converted to a Transfer invoice to remove it from stock, then the A/R is moved to A/P via the CONTRA function.

To track a defective item returned to the supplier you create OUT-ON-RMA. Once the supplier sends you a credit note, the OUT-ON-RMA is converted to a Transfer invoice to remove it from stock, then the A/R is moved to A/P via the CONTRA function.

Note: this article is also publicly available at http://wiki.wws5.com/share/RMA_Sending_item_to_supplier_for_credit_note0808210710.html

rma_sending_item_to_supplier_for_credit_note0808210710.flv

Created by Harry Czerednikow at 8/21/2008 7:11:01 AM