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training:returns_applyinganinstorecredittopurchaseofequalvalue0809201306

Problem Description

Customer Return - merchandise is purchased of equal value and this balance needs to be applied to the existing credit.

Solution

A return that has caused an in store credit is offset by a new purchase. This is a purchase of equal value that needs to be applied to the exisiting credit dne through a payment on account.

Note: this article is also publicly available at http://wiki.wws5.com/share/Returns_Applying an Instore Credit to Purchase of Equal Value0809201306.html

returns_applyinganinstorecredittopurchaseofequalvalue0809201306.flv

Created by Charlene Scott at 20/09/2008 1:06:21 PM

training/returns_applyinganinstorecredittopurchaseofequalvalue0809201306.txt · Last modified: 2008/09/22 07:40 (16 years ago) by 127.0.0.1