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training:out_of_stock_-_back_orders_v6050

Problem Description

How to process customer back orders: 2 methods

Solution

Method 1 - Open Work Order Method

The customer’s back order is entered on a Work Order until the item(s) arrive and are filled either manually or via the Back Orders Report.

Method 2 - Automatic Work Order creation

The customer’s back order is entered on a Work Order but the original Work Order is converted to a completed sale. When the item(s) arrive they are filled via the Back Orders Report and a new Work Order for the customer is automatically created.

Note: this article is also publicly available at http://wiki.wws5.com/share/Out_of_Stock_-_Back_Orders_V6050_1205251233.html

out_of_stock_-_back_orders_v6050_1205251233.flv

Created by Harry Czerednikow at 5/25/2012 12:33:44 PM

training/out_of_stock_-_back_orders_v6050.txt · Last modified: 2012/05/28 09:10 (12 years ago) by tanya