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tips_on_avoiding_fraudulent_credit_card_transactions

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tips_on_avoiding_fraudulent_credit_card_transactions [2011/06/14 10:07]
craig
tips_on_avoiding_fraudulent_credit_card_transactions [2013/08/21 09:15]
craig [Transaction Receipts]
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 ^**On a charge back request, if the merchant did not have the customer sign the credit card transaction slip, and the merchant did not verify the signature against the card signature, the merchant is usually held responsible for that transaction.**^ ^**On a charge back request, if the merchant did not have the customer sign the credit card transaction slip, and the merchant did not verify the signature against the card signature, the merchant is usually held responsible for that transaction.**^
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   * If a customer has written "ASK FOR PHOTO ID" in their card signature panel, you can not verify the the card holder signature, and according to most merchant agreements you MUST NOT accept the transation. ​   * If a customer has written "ASK FOR PHOTO ID" in their card signature panel, you can not verify the the card holder signature, and according to most merchant agreements you MUST NOT accept the transation. ​
   * Every transaction must be authorized. If a transaction declines, the amount should not be split into smaller amounts. This could result in the cardholder not recognizing the transaction. Simply ask for another form of payment.   * Every transaction must be authorized. If a transaction declines, the amount should not be split into smaller amounts. This could result in the cardholder not recognizing the transaction. Simply ask for another form of payment.
-  * **Asking for Photo Identification may be in violation of your merchant agreement**. Some states have laws that allow or disallow asking for Photo ID.+  * **Asking for Photo Identification may be in violation of your merchant agreement**. Some states have laws that allow or disallow asking for Photo ID. Asking for ID if the card is unsigned is allowed, also if you have to call in for authorization,​ the merchant may be asked to check the customer'​s ​ID.
  
 To respond to fraud related charge backs, ensure you provide all supporting documentation including signed, swiped sales receipts, imprints for manually entered transactions,​ contracts, and any correspondence relating to the transaction. To respond to fraud related charge backs, ensure you provide all supporting documentation including signed, swiped sales receipts, imprints for manually entered transactions,​ contracts, and any correspondence relating to the transaction.
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   * Merchant location code   * Merchant location code
   * Space for signature   * Space for signature
-  * Refund ​policy+  * Clearly stated refund / return ​policy
  
  
tips_on_avoiding_fraudulent_credit_card_transactions.txt ยท Last modified: 2013/08/21 09:15 by craig