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--- there_is_no_default_printer_currently_selected [2019/03/20 14:46 (5 years ago)] – swind
+++ there_is_no_default_printer_currently_selected [2021/05/05 09:46 (3 years ago)] (current) – kevin
@@ Line 1: / Line 1: @@
 ====== "There is no default printer currently selected" ======
-[[http://wws5.com/|{{http://wws5.com/images/topxxxgif-ani.gif  |Windward Software}}]]
+Getting error message "There is no default printer currently selected" When Printing, or opening an invoice form for editing.
-====== Overview ======
+<note>Sometimes setting the Windows default printer to a new printer will resolve this message.</note>
-Getting error message "There is no default printer currently selected" When Printing, or opening an invoice form for editing.
+====== Additional information ======
+Every time we tried to print from System Five we received the error "There is no default printer currently selected". When we checked the Windows drivers, there was the second printer in Windows that was partially deleted. We tried to delete it several times, but it kept coming back. We checked the print queue, and there were several old print jobs sitting in the printer's queue. We couldn't delete them without re-opening the print queue as the administrator. Once we did that we could clear the queue, and the printer disappeared from Windows.
-====== Additional information ======
+We checked System Five again, and we continued to get the error message when we tried to print. Next, we tried opening the invoice form and saw the exact same error message. So the issue was not that the invoice tree can't find the printer specified, it is an issue with the invoice forms not having a valid default printer assigned to them. This issue occurred when the original default printer was deleted in Windows.
-Every time we tried to print from System Five we received the error "There is no default printer currently selected". When we checked the Windows drivers, there was a second printer in Windows that was partially deleted. We tried to delete it several times, but it kept coming back. We checked the print queue, and there were several old print jobs sitting in the printer's queue. We couldn't delete them without re-opening the print queue as the administrator. Once we did that we could clear the queue, and the printer disappeared from Windows.
-We checked System Five again, and we continued to get the error message when we tried to print. Next we tried opening the invoice form and saw the exact same error message. So the issue was not that the invoice tree can't find the printer specified, it is an issue with the  invoice forms not having a valid default printer assigned to them. This issue occurred when the original default printer was deleted in Windows.
 There is a known issue with shared printers in Windows, where a printer that is shared out from another computer, can be marked as the default printer, but some applications can't see that it's the default printer. It seems to be due to Windows having to be logged in, and the network connections are one of the last things that Windows tries to connect after all the drivers and services are started.
@@ Line 22: / Line 20: @@
 Now we could print again without any errors.
-== Steve Wind April 22 2015 ==
-======
-[[http://mywindward.wws5.com|{{  http://wws5.com/support/images/cust_support_banner_bottom.jpg  |myWindward}}]]