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Sterling Payments will provide a Merchant ID and a 15 digit terminal Id. The Sterling Merchant ID is not used. The Sterling Terminal ID is the System Five Merchant ID. The Merchant Id (MID) in System Five is the first 12 digits of the Sterling Terminal ID. The Terminal Id (TID) is the last 3 digits of the Sterling Terminal ID. The TID is station dependant and must be entered on each station.
For technical assistance for NETePay Processing please call (800) 591-6098 Merchants should then choose option 1, then either 1-Banking or 3-technical. Windward technical support can call Brenda at extension 1120