sp5500_install_on_windows_7_64_bit
Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
sp5500_install_on_windows_7_64_bit [2014/10/02 12:42 (10 years ago)] – swind | sp5500_install_on_windows_7_64_bit [2020/05/15 09:51 (4 years ago)] (current) – kevin | ||
---|---|---|---|
Line 1: | Line 1: | ||
- | **SP5500 Optimus®S Series Data Collector** | + | ====== |
+ | <note warning> | ||
+ | </ | ||
Before installing, be sure to determine if this scanner was purchased with the computer system from IBC. IBC preloads all the necessary drivers for these data collectors on the point of sale terminal, and sets up the command line parameters in the System Five Setup Wizard. | Before installing, be sure to determine if this scanner was purchased with the computer system from IBC. IBC preloads all the necessary drivers for these data collectors on the point of sale terminal, and sets up the command line parameters in the System Five Setup Wizard. | ||
Line 5: | Line 7: | ||
If it did come from IBC, and you are unable to get the data collector functioning, | If it did come from IBC, and you are unable to get the data collector functioning, | ||
+ | http:// | ||
- | + | ==== Optimus Software and Windows 7 ==== | |
- | **Question** | + | * Is the Optimus Software Suite compatible with Windows 7? |
- | + | | |
- | Is the Optimus Software Suite compatible with Windows 7? | + | |
- | + | | |
- | Is there any compatibility issue between the Optimus Software Suite and Windows 7? | + | |
- | + | ||
- | Is the Optimus Software Suite compatible with Windows Server 2008 R2? | + | |
- | + | ||
- | What does the error message: Unable to configure IR device mean? | + | |
Applies to | Applies to | ||
- | + | * SP5500 OptimusS, SP5502 OptimusS, SP5512 OptimusS, SP5533 OptimusSBT, SP5535 OptimusSBT, SP5600 OptimusR, SP5602 OptimusR, SP5604 OptimusR, SP5608 OptimusR, SP5650 OptimusRW, SP5654 OptimusRW | |
- | • SP5500 OptimusS, SP5502 OptimusS, SP5512 OptimusS, SP5533 OptimusSBT, SP5535 OptimusSBT, SP5600 OptimusR, SP5602 OptimusR, SP5604 OptimusR, SP5608 OptimusR, SP5650 OptimusRW, SP5654 OptimusRW | + | |
- | + | ||
- | • Optimus Software Suite | + | |
- | + | ||
- | **Answer** | + | |
Although the Optimus Software Suite does not have official support for Windows 7 nor for Windows 2008 Server R2, it has been tested on 32 bits and 64 bits editions of Windows 7 and Windows Server 2008 R2. However, some considerations must be taken into account. | Although the Optimus Software Suite does not have official support for Windows 7 nor for Windows 2008 Server R2, it has been tested on 32 bits and 64 bits editions of Windows 7 and Windows Server 2008 R2. However, some considerations must be taken into account. | ||
- | 1. Install the " | + | - Install the " |
+ | - The first time are executed some applications of this suite they may ask for a missing OCX components. To avoid this issue, run the application with administrative privileges. To do this: | ||
+ | - Click with the right button the application icon (i.e. Optimizer) | ||
+ | - From the pop up menu, click on the option "Run as Administrator" | ||
+ | - From that moment the application/ | ||
- | 2. The first time are executed some applications of this suite they may ask for a missing OCX components. To avoid this issue, run the application with administrative privileges. To do this: | + | **USB driver** |
- | + | ||
- | 1. Click with the right button the application icon (i.e. Optimizer) | + | |
- | + | ||
- | 2. From the pop up menu, click on the option "Run as Administrator" | + | |
- | + | ||
- | 3. From that moment the application/ | + | |
- | + | ||
- | USB driver | + | |
- | The USB driver is included in the Optimus Software Suite. The stand-alone version of this driver can be downloaded clicking here (ftp:// | + | The USB driver is included in the Optimus Software Suite. The stand-alone version of this driver can be downloaded clicking here [[ftp:// |
- | Follow the next steps to install this version of the driver. | + | Follow the next steps to install this version of the driver: |
- | 1. Make sure that the USB cable is not connected to the PC | + | - Make sure that the USB cable is not connected to the PC |
+ | - Install the driver in the PC following the installation wizard. | ||
+ | - After installing the new driver, plug the USB cable in the PC. The driver will install and assign a new COM port which can be checked out using the Windows 7 device manager. This port can be recognized as " | ||
- | 2. Install the driver in the PC following the installation wizard. | ||
- | |||
- | 3. After installing the new driver, plug the USB cable in the PC. The driver will install and assign a new COM port which can be checked out using the Windows 7 device manager. This port can be recognized as " | ||
When the USB cable is connected, Windows 7 might not be able to recognize the driver. If this is the case, proceed as follows: | When the USB cable is connected, Windows 7 might not be able to recognize the driver. If this is the case, proceed as follows: | ||
+ | - Go to ' | ||
+ | - In the " | ||
+ | - Click on ' | ||
- | 1. Go to ' | + | === SP5500 |
- | + | ||
- | 2. In the " | + | |
- | + | ||
- | 3. Click on ' | + | |
- | + | ||
- | + | ||
- | **Question** | + | |
When trying to load SP5500 Data collector on Windows 7 64 bit. | When trying to load SP5500 Data collector on Windows 7 64 bit. | ||
The dataread.exe does not terminate so that more data can not be loaded...data collector works once and then no more. | The dataread.exe does not terminate so that more data can not be loaded...data collector works once and then no more. | ||
- | **Solution** | + | - Load optimizer software from [[F: |
- | + | | |
- | 1. Load optimizer software from [[F: | + | |
- | + | | |
- | 2. Open Control Panel\Device Manager\Ports and make sure uart device is set to Com 1 | + | |
- | + | | |
- | 3. Browse to the Dataread.exe located in C:\Program Files (x86)\Honeywell\Optimus Software\Communication | + | |
- | + | | |
- | 4. Right click on the dataread.exe and left click on properties. | + | |
- | + | ||
- | 5. Click on compatabilty | + | |
- | + | ||
- | 6. Select "Run this program in compatablitity | + | |
- | + | ||
- | 7. Select Windows XP (Service Pack 3) | + | |
- | + | ||
- | 8. Select Run this program as an administrator | + | |
Click ok. | Click ok. | ||
- | + | - Open Optimizer.exe and click on tools at top of the program. | |
- | 9. Open Optimizer.exe and click on tools at top of program. | + | |
- | + | | |
- | 10. Select communication. | + | |
- | + | | |
- | 11. Select Receive Data | + | |
- | + | ||
- | 12. Under Communicatin | + | |
- | + | ||
- | 13 Select ok and have client send data from data collector. | + | |
Refer to [[http:// | Refer to [[http:// |
sp5500_install_on_windows_7_64_bit.txt · Last modified: 2020/05/15 09:51 (4 years ago) by kevin