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s5oc_faq [2018/09/11 15:06 (6 years ago)] – [How much data does it take (i.e. what internet do we need with the amount of users we have)?] kevins5oc_faq [2018/09/12 15:26 (6 years ago)] – [How can we copy System5's data so we can create a back-up for it?] dcartwright
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 This is a difficult question to answer since there are a number of factors that can affect how much data is used, such as what activities are being carried out (e.g. copy & pasting, printing, screen resolution of session, etc.), device redirection (printers, POS, etc) and so on. It is complicated to put an exact number on this. However, the use of Remote Desktop Services is extremely light, since only pictures, keyboard presses, mouse-clicks, etc., are being sent to our servers. The ‘main’ data transfer happens on the cloud, on the Azure backbone. This means that when reports are being run, the data stays in the cloud, rather than being pushed over an internet connection to the client.  However, when the report is printed the pages would be sent to your local printer. This is a difficult question to answer since there are a number of factors that can affect how much data is used, such as what activities are being carried out (e.g. copy & pasting, printing, screen resolution of session, etc.), device redirection (printers, POS, etc) and so on. It is complicated to put an exact number on this. However, the use of Remote Desktop Services is extremely light, since only pictures, keyboard presses, mouse-clicks, etc., are being sent to our servers. The ‘main’ data transfer happens on the cloud, on the Azure backbone. This means that when reports are being run, the data stays in the cloud, rather than being pushed over an internet connection to the client.  However, when the report is printed the pages would be sent to your local printer.
  
-A good rule of thumb is bandwidth starts at 50K per session and goes up from there based on usage.  To get your number try looking at your own [[https://superuser.com/questions/43797/microsoft-remote-desktop-bandwidth-usage|bandwidth usage]].+A good rule of thumb is bandwidth starts at 50kbps per session and goes up from there based on usage.  To get your number try looking at your own [[https://superuser.com/questions/43797/microsoft-remote-desktop-bandwidth-usage|bandwidth usage]].
 ===== How can we reboot the server if it crashes? ===== ===== How can we reboot the server if it crashes? =====
  
 Currently, there is no facility for clients to reboot servers. The servers are extremely stable and I have never had the need to reboot a client’s server VM. Should a server ever become unstable, this may mean there are other issues that may require further investigation (root cause analysis) and so under those circumstances, it would be best to contact Support for assistance. Currently, there is no facility for clients to reboot servers. The servers are extremely stable and I have never had the need to reboot a client’s server VM. Should a server ever become unstable, this may mean there are other issues that may require further investigation (root cause analysis) and so under those circumstances, it would be best to contact Support for assistance.
        
-===== How can we copy System5's data so we can create a back-up for it? =====+===== How can we copy System Five's data so we can create a back-up for it? =====
  
 Those users who are designated as ‘Admins’ will have the ability to directly connect to their server VM from within the System Five on Cloud environment. From there, it is simple to navigate to the data directory and copy it (for manual backups), perform a copy over (to update the Training environment), etc. Please note that the server VM and client data is automatically backed up daily in Azure. Those users who are designated as ‘Admins’ will have the ability to directly connect to their server VM from within the System Five on Cloud environment. From there, it is simple to navigate to the data directory and copy it (for manual backups), perform a copy over (to update the Training environment), etc. Please note that the server VM and client data is automatically backed up daily in Azure.
s5oc_faq.txt · Last modified: 2021/09/02 14:08 (3 years ago) by kevin