remote_pos_device_manager
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remote_pos_device_manager [2017/02/17 10:09 (7 years ago)] – swind | remote_pos_device_manager [2019/04/03 13:25 (5 years ago)] – swind | ||
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===== Setting up the System Five Remote POS Device Manager ===== | ===== Setting up the System Five Remote POS Device Manager ===== | ||
+ | ===== Updated instructions for use with Remote Relay ===== | ||
+ | {{ :: | ||
+ | * Note, don't run System Five as Administrator. The clientname environment variable is not present. | ||
+ | |||
+ | |||
===== (The more Complete Document) ===== | ===== (The more Complete Document) ===== | ||
- | ==== On the Remote Computer: ==== | + | |
+ | |||
+ | |||
+ | |||
+ | |||
+ | ==== On the Remote Computer: | ||
* Create a shortcut for the POS Device manager on the desktop. The POS Device manager is in: | * Create a shortcut for the POS Device manager on the desktop. The POS Device manager is in: | ||
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- | ==== On the Server ==== | + | ==== On the Server |
* Open System Five and on the log in screen, select the correct terminal for the tablet or workstation you are setting up. | * Open System Five and on the log in screen, select the correct terminal for the tablet or workstation you are setting up. | ||
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* In the Setup Wizard, scroll down on the left hand window till you see Point of Sale Devices | * In the Setup Wizard, scroll down on the left hand window till you see Point of Sale Devices | ||
* Click on Device Options | * Click on Device Options | ||
+ | |||
+ | {{: | ||
+ | |||
* Click to select the radial button next to Remote - Server Listens for Client | * Click to select the radial button next to Remote - Server Listens for Client | ||
* In the Port field, set the port number to 6000 plus the System Five Terminal number you are logged into. Terminal 1 will use port 6001, Terminal 2 will use 6002, terminal 11 would be 6011, etc. | * In the Port field, set the port number to 6000 plus the System Five Terminal number you are logged into. Terminal 1 will use port 6001, Terminal 2 will use 6002, terminal 11 would be 6011, etc. | ||
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* If it is red, then a setting is wrong, or System Five is not open in the remote session on the server. | * If it is red, then a setting is wrong, or System Five is not open in the remote session on the server. | ||
+ | |||
+ | ==== Troubleshooting ==== | ||
+ | |||
+ | If you can't get the remote POS Device manager to communicate with System Five: | ||
+ | |||
+ | Test that the ports (6001 - 600X) are open on the workstation and the remote desktop session. | ||
+ | * ping the remote session' | ||
+ | * If you can ping the IP address successfully, | ||
+ | * If this doesn' | ||
+ | |||
+ | Refer to the image below for example and response of a blocked port. | ||
+ | |||
+ | |||
+ | {{ : | ||
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remote_pos_device_manager.txt · Last modified: 2021/02/27 11:18 (3 years ago) by tanya