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--- pos_devices_-_data_collectors [2013/07/19 14:44 (11 years ago)] – sjackson
+++ pos_devices_-_data_collectors [2015/01/16 12:28 (9 years ago)] – fbandal
@@ Line 78: / Line 78: @@
   * On the device they go to Utilities > Transfer Files > Send Data. IMPORTANT: (device must be on the cradle during this process, do not remove it from the cradle at any point). This will allow you to initiate the download from the device.
   * There are some menu choices on the device that come up and allow you to remove the file from the device which clears out all of the scans you made and allows you to start fresh.
+  * If using the cradle connected via USB cable, try using Cradle IR as the <Upload Via> choice.
 ==== Metrologic Scanpal Data Collector ====
@@ Line 88: / Line 89: @@
 ==== Metrologic Scanpal2 Data Collector ====
+Setup and Configuration\\
+[[http://mywindward.wws5.com/selfhelp/viewarticle.php?f=t&u=http://mywindward.wws5.com/selfhelp/helpfile/systemfive/index.html?conmetrologicscanpal2.htm]]
 Please download the following installer\\
@@ Line 193: / Line 197: @@
 Please download the following installer\\
 [[ftp://ftp.windward-ca.com/pub/special\s5datacollectors.exe]]