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polling_explained [2018/02/21 16:09]
swind [Troubleshooting]
polling_explained [2018/10/09 16:35] (current)
swind [OTHER LINKS]
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 It is the responsibility of your IT person to configure this FTP to be accessible from the internet. Ideally the FTP should be configured across a VPN, but at a minimum it should be a Static (non changing) IP Address. If the IP Address changes, the polling application (S5Poll.exe) will not be able to find the FTP. A Hosted FTP is another alternative,​ because the hosted FTP will always resolve to a web domain such as wws5.com. This solves the problem of a changing IP address, because the domain name will always point to the correct or current IP Address. It is the responsibility of your IT person to configure this FTP to be accessible from the internet. Ideally the FTP should be configured across a VPN, but at a minimum it should be a Static (non changing) IP Address. If the IP Address changes, the polling application (S5Poll.exe) will not be able to find the FTP. A Hosted FTP is another alternative,​ because the hosted FTP will always resolve to a web domain such as wws5.com. This solves the problem of a changing IP address, because the domain name will always point to the correct or current IP Address.
  
-It must be a standard (Active or Passive) FTP but cannot be Secure or SFTP.  This doesn’t mean that the FTP is accessible to everyone. Standard and Secure only relates to the protocols that software programs use to access the FTP. A standard FTP setup will allow a software program to send non-encrypted information back and forth between multiple locations.+It must be a standard (Active or Passive) FTP . It **cannot** be Secure or SFTP.  This doesn’t mean that the FTP is accessible to everyone. Standard and Secure only relates to the protocols that software programs use to access the FTP. A standard FTP setup will allow a software program to send non-encrypted information back and forth between multiple locations.
 Secure or SFTP requires information to be encrypted and decrypted in both directions, and S5Poll.exe cannot communicate using that secure FTP protocol. ​ Secure or SFTP requires information to be encrypted and decrypted in both directions, and S5Poll.exe cannot communicate using that secure FTP protocol. ​
  
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-Uninstalling Polling+Uninstalling Polling ​**(Windward Employees Only)**
  
 http://​wiki.wws5.com/​doku.php?​id=employee:​uninstalling_polling ​ http://​wiki.wws5.com/​doku.php?​id=employee:​uninstalling_polling ​
polling_explained.1519258170.txt.gz · Last modified: 2018/02/21 16:09 by swind