User Tools

Site Tools


payment_processing_-_settings

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
Next revisionBoth sides next revision
payment_processing_-_settings [2013/12/19 11:01 (10 years ago)] – [Visa/MC Gift card partial authorizations] craigpayment_processing_-_settings [2013/12/19 11:02 (10 years ago)] – [Process as Credit or Debit] craig
Line 69: Line 69:
     - **Prompt for Credit / Debit**. - This option will prompt the clerk, and the customer if using a compatible PIN pad whether to process as Credit or Debit.     - **Prompt for Credit / Debit**. - This option will prompt the clerk, and the customer if using a compatible PIN pad whether to process as Credit or Debit.
      - **Card Lookup, select Debit if available**. - This option will lookup the card number on a compatible processor and determine how the card can be processed. If PIN is an option, it will use PIN.      - **Card Lookup, select Debit if available**. - This option will lookup the card number on a compatible processor and determine how the card can be processed. If PIN is an option, it will use PIN.
-     - **Card Lookup, prompt**. - This option will lookup the card number on a compatible processor and determine how the card can be processed. If there is more than one option, the clerk and customer is using a compatible PIN pad will be prompted to select Credit or Debit.|+     - **Card Lookup, prompt**. - This option will lookup the card number on a compatible processor and determine how the card can be processed. If there is more than one option, the clerk and customer is using a compatible PIN pad will be prompted to select Credit or Debit.
  
 ==== Visa/MC Gift card partial authorizations ==== ==== Visa/MC Gift card partial authorizations ====
Line 75: Line 75:
   * A partial authorization is when a gift card has say a balance of $50, however the invoice total is for $55. The clerk then tries to process $55. Instead of declining the transaction as would happen with a credit or debit card, the processor instead processes the transaction for the remaining balance $50.   * A partial authorization is when a gift card has say a balance of $50, however the invoice total is for $55. The clerk then tries to process $55. Instead of declining the transaction as would happen with a credit or debit card, the processor instead processes the transaction for the remaining balance $50.
   * In this case the customer still has a balance owing of $5, and System Five will prompt the clerk that a partial approval occurred. The clerk has 2 options   * In this case the customer still has a balance owing of $5, and System Five will prompt the clerk that a partial approval occurred. The clerk has 2 options
-     * Void the transaction - if the customer has no other means to pay for the remaining balance. +     * **Void the transaction** - if the customer has no other means to pay for the remaining balance. 
-     * Accept the transaction - if the customer has another gift card or other tender type, or if the customer want so remove some items from the invoice.+     * **Accept the transaction** - if the customer has another gift card or other tender type, or if the customer want so remove some items from the invoice.
   * When voiding a normal credit card the funds are not normally released on the card until the following day, however this is not normally acceptable for Gift Cards so the system will attempt a "Real Time" void which should make the funds immediately available on the gift card. It is important that the "Real Time" void is performed immediately before closing the payment screen.   * When voiding a normal credit card the funds are not normally released on the card until the following day, however this is not normally acceptable for Gift Cards so the system will attempt a "Real Time" void which should make the funds immediately available on the gift card. It is important that the "Real Time" void is performed immediately before closing the payment screen.
   * This option is not supported by all processors and is mandated by others.   * This option is not supported by all processors and is mandated by others.
payment_processing_-_settings.txt · Last modified: 2020/06/08 15:20 (4 years ago) by kevin