payment_processing_-_settings
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payment_processing_-_settings [2013/12/19 11:01 (10 years ago)] – [Visa/MC Gift card partial authorizations] craig | payment_processing_-_settings [2013/12/19 11:02 (10 years ago)] – [Process as Credit or Debit] craig | ||
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- **Prompt for Credit / Debit**. - This option will prompt the clerk, and the customer if using a compatible PIN pad whether to process as Credit or Debit. | - **Prompt for Credit / Debit**. - This option will prompt the clerk, and the customer if using a compatible PIN pad whether to process as Credit or Debit. | ||
- **Card Lookup, select Debit if available**. - This option will lookup the card number on a compatible processor and determine how the card can be processed. If PIN is an option, it will use PIN. | - **Card Lookup, select Debit if available**. - This option will lookup the card number on a compatible processor and determine how the card can be processed. If PIN is an option, it will use PIN. | ||
- | - **Card Lookup, prompt**. - This option will lookup the card number on a compatible processor and determine how the card can be processed. If there is more than one option, the clerk and customer is using a compatible PIN pad will be prompted to select Credit or Debit.| | + | - **Card Lookup, prompt**. - This option will lookup the card number on a compatible processor and determine how the card can be processed. If there is more than one option, the clerk and customer is using a compatible PIN pad will be prompted to select Credit or Debit. |
==== Visa/MC Gift card partial authorizations ==== | ==== Visa/MC Gift card partial authorizations ==== | ||
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* A partial authorization is when a gift card has say a balance of $50, however the invoice total is for $55. The clerk then tries to process $55. Instead of declining the transaction as would happen with a credit or debit card, the processor instead processes the transaction for the remaining balance $50. | * A partial authorization is when a gift card has say a balance of $50, however the invoice total is for $55. The clerk then tries to process $55. Instead of declining the transaction as would happen with a credit or debit card, the processor instead processes the transaction for the remaining balance $50. | ||
* In this case the customer still has a balance owing of $5, and System Five will prompt the clerk that a partial approval occurred. The clerk has 2 options | * In this case the customer still has a balance owing of $5, and System Five will prompt the clerk that a partial approval occurred. The clerk has 2 options | ||
- | * Void the transaction - if the customer has no other means to pay for the remaining balance. | + | * **Void the transaction** - if the customer has no other means to pay for the remaining balance. |
- | * Accept the transaction - if the customer has another gift card or other tender type, or if the customer want so remove some items from the invoice. | + | * **Accept the transaction** - if the customer has another gift card or other tender type, or if the customer want so remove some items from the invoice. |
* When voiding a normal credit card the funds are not normally released on the card until the following day, however this is not normally acceptable for Gift Cards so the system will attempt a "Real Time" void which should make the funds immediately available on the gift card. It is important that the "Real Time" void is performed immediately before closing the payment screen. | * When voiding a normal credit card the funds are not normally released on the card until the following day, however this is not normally acceptable for Gift Cards so the system will attempt a "Real Time" void which should make the funds immediately available on the gift card. It is important that the "Real Time" void is performed immediately before closing the payment screen. | ||
* This option is not supported by all processors and is mandated by others. | * This option is not supported by all processors and is mandated by others. |
payment_processing_-_settings.txt · Last modified: 2020/06/08 15:20 (4 years ago) by kevin