This process assumes Mercury Payments is configured and active in System Five
Do not authorize the credit card without selecting the invoices and amount to pay first. If you authorize the card first, the system looses the payment because it does not have an invoice to apply against.
AP Dup means Duplicate. Someone has already put this credit card for the same amount through today. Please investigate before forcing the payment through.
The amount in the credit card authorization screen is the Canadian amount, please check this before authorizing.
For USD payments the tender tab should show something like:
Tendered Currency Posted Currency
$100.00 CAD $95.00 USD
If you are having difficulties, please contact Technical Support, otherwise we get customers with duplicate transactions, wrong amounts ect.
Last Edited: 30-Aug-2007