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home [2020/05/07 16:23 (4 years ago)] – ↷ Links adapted because of a move operation kevin | home [2024/04/03 10:18 (2 weeks ago)] (current) – pmurch | ||
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====== Windward Software Wiki Site ====== | ====== Windward Software Wiki Site ====== | ||
- | Welcome to Windward Software Systems help and support documentation. | + | Welcome to Windward Software Systems help and support documentation. |
- | ====== General information | + | ===== General information ===== |
- | * [[: | + | * [[: |
* [[: | * [[: | ||
* [[Business Problem - Software Solution]] | * [[Business Problem - Software Solution]] | ||
- | * [[: | ||
- | * [[: | ||
- | * [[: | ||
- | * [[: | ||
* [[Staying Safe Online | Six Ways to Safeguard your PC Online]] | * [[Staying Safe Online | Six Ways to Safeguard your PC Online]] | ||
* [[Windows Hotkeys]] | * [[Windows Hotkeys]] | ||
- | * [[Windward Software - Brand Permissions]] | + | * [[System Five XE11|System Five V7]] |
+ | * [[System Five Sidekick|System Five Sidekick]] | ||
+ | * [[System Five Supported Versions|System Five Supported Versions]] | ||
+ | * [[paymentprocessortroubleshooting|Payment Processor General Troubleshooting]] | ||
- | ====== System Five On Cloud ====== | + | |
+ | ===== System Five On Cloud ===== | ||
+ | * [[system_requirements# | ||
+ | * [[preinstallation_checklist# | ||
* [[s5oc: | * [[s5oc: | ||
* [[s5oc: | * [[s5oc: | ||
Line 20: | Line 22: | ||
* [[sign_out_of_system_five_on_cloud|How to Sign out of System Five on Cloud]] | * [[sign_out_of_system_five_on_cloud|How to Sign out of System Five on Cloud]] | ||
* [[remote_pos_device_manager|POS Device Setup for System Five on Cloud]] | * [[remote_pos_device_manager|POS Device Setup for System Five on Cloud]] | ||
+ | * [[s5oc_supported_integrations|Supported Integrations List for System Five on Cloud]] | ||
+ | * [[s5oc: | ||
+ | * [[s5oc_faq|System Five on Cloud FAQ]] | ||
+ | ===== Frequently Asked Questions ===== | ||
+ | * [[system_five_-_installation|Client-Server System Five Installation]] | ||
+ | * [[training: | ||
+ | * [[faq: | ||
+ | * [[supported_peripheral_hardware_list|Windward System Five Supported Peripheral Hardware List]] | ||
+ | * [[s5oc: | ||
+ | * [[zebra_eltron_label_creation_via_epl2| Working with Zebra EPL II codes]] | ||
+ | * [[system_requirements|Windward System Five Minimum and Recommended System Requirements]] | ||
+ | * [[s5oc_supported_peripheral_hardware_list|Windward System Five on Cloud Supported Peripheral Hardware List]] | ||
+ | * [[zebra_eltron_epl_sample_label|Zebra Eltron EPL Sample Label]] | ||
+ | * [[3012_pervasive_error|3012 - Pervasive Error]] | ||
+ | * [[faq: | ||
+ | * [[increasing_credit_card_processing_limit|Increasing Credit Card Processing Limit]] | ||
+ | ===== System Five ===== | ||
- | ====== Frequently Asked Questions ====== | + | | ^ Accounting ((It is important |
- | * [[: | + | ^ Integrity |
- | * [[: | + | ^ ::: | [[integrity_-_error_corrections|Integrity - Error Corrections]] |::: | [[purchases_-_econnect|Purchases |
- | * [[:training: | + | ^ ::: | [[integrity_-_file_rebuilds|Integrity |
- | * [[: | + | ^ ::: | [[integrity: |
- | * [[: | + | ^ Payroll| |
- | * [[:faq:EMV Chip Cards]] | + | ^ ::: | [[us_-_form_1095c|US |
- | * [[: | + | ^ ::: | [[us_-_labor_industries_tax_-_washington_state|US |
- | * [[: | + | ^ ::: | [[us_-_nys-45_-_new_york_state|US - NYS-45 - New York State]] |::: |[[manually_storing_credit_cards_in_system_5_in_a_non-integrated_data_set|Manually storing credit cards in System 5 in a non-integrated data set]]| |
- | * [[: | + | ^ Taxes| |
- | * [[:faq:ODBC Part Load|How to Load an Excel file using ODBC]] | + | ^ :::| [[tax_areas_-_required_setup|Tax Areas - Required Setup]] |** Inventory Reports |
- | | + | ^ :::| [[tax_areas_-_bc_tax_rates_for_pst_and_gst|Tax Areas - BC TAX Rates for PST and GST]] |** Stock Adjustments** | [[training:inventory_adjustments_and_automatic_posting_to_ledger0808211254|Inventory Stock Adjustment]]| |
- | | + | ^ :::| [[tax_reports_-_recommended_reports_to_run_for_tax_reporting|Tax Reports - Recommended Reports to run for Tax Reporting]] |::: | :::| |
- | * [[: | + | ^ Sales| |
- | * [[:faq:Test Proof - Fix Proof - Integrity checks|How to run a Test Proof / Fix Proof Routine and Fix Integrity Errors in System Five]] | + | ^ :::| [[creating_a_refund_check_at_point_of_sale|Creating a Refund Check at Point of Sale]] |::: | :::| |
- | * [[: | + | ^ :::| [[sales_grid_-_supplier_name_column|Sales Grid – Supplier Name Column]] |::: | :::| |
- | * [[:faq:Tender Summary Report|How to setup the Tender Summary Report]] | + | ^ Day-end, Month-end & Year-end Procedures| |
- | * [[:faq: | + | ^ :::| [[faq:month_end_procedure|Month-End Procedures]] |::: | :::| |
- | * [[employees: | + | ^ :::| [[faq:how_to_complete_a_yearend|Year-End Procedure]] |::: | :::| |
- | * [[: | + | \\ |
- | * [[:faq:Part Find|Parts marked for deletion are visible in Part Find]] | + | |
- | * [[:faq: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[:faq:Prompt for Manual Weight POS device Manager|Setting up the POS Device Manager to manually prompt the user for weight values]] | + | |
- | * [[:faq: | + | |
- | * [[employee: | + | |
- | * [[employee:index:legacy:faq: | + | |
- | * [[:faq:Zebra or Eltron labels skipping|When printing | + | |
- | * [[:tips:google_maps|Use Google Maps]] | + | |
- | + | ||
- | ====== System Five ====== | + | |
- | + | ||
- | ===== Form Design | + | |
- | * [[System Five - Invoice Forms]] | + | |
- | + | ||
- | ===== Installation ===== | + | |
- | * [[preinstallation_checklist|System Five - Pre-installation Checklist]] | + | |
- | * [[System Five - Installation]] | + | |
- | * [[System Five - Single Workstation Install]] | + | |
- | * [[System Five - S5 Sync Repair Utility]] | + | |
- | * [[Windward Report Viewer - Installation]] | + | |
- | * [[NetEpay Setup - Datacap Install]] | + | |
- | * [[System Five Web API Service]] | + | |
- | + | ||
- | ===== Integrity ===== | + | |
- | * [[Integrity - Error Corrections]] | + | |
- | * [[Integrity - General Methods]] | + | |
- | * [[Integrity - File Rebuilds]] | + | |
- | * [[integrity: | + | |
- | + | ||
- | ===== Inventory ===== | + | |
- | | + | |
- | | + | |
- | | + | |
- | | + | |
- | * [[Manually storing credit cards in System 5 in a non-integrated data set]] | + | |
- | * [[Purge | + | |
- | + | ||
- | ===== Payment Processing (Credit / Debit Cards) ===== | + | |
- | * [[Payment Processing Application|Payment Processing Options]] | + | |
- | * [[Credit Card Numbers - Validating Credit Card Numbers]] | + | |
- | * [[NetEpay Setup - Datacap Install]] | + | |
- | * [[Partial Approvals]] | + | |
- | * [[Payment Processing | + | |
- | | + | |
- | * [[select_payment_processor|Selecting or Changing Payment Processors]] | + | |
- | + | ||
- | ===== Payroll ===== | + | |
- | * [[Canada - CPP/EI/PPIP Exempt Setup]] | + | |
- | * [[US - Form 1095C]] | + | |
- | * [[US - Labor & Industries Tax - Washington State]] | + | |
- | * [[US - NYS-45 - New York State]] | + | |
- | * [[Employee Summary Detail Report]] | + | |
- | + | ||
- | ===== Pervasive ===== | + | |
- | * [[Pervasive - Installing]] | + | |
- | * [[Pervasive - Troubleshooting]] | + | |
- | * [[faq:pervasive_troubleshooting|Pervasive - Crash Troubleshooting]] | + | |
- | * [[Pervasive | + | |
- | + | ||
- | ===== POS Devices ===== | + | |
- | * [[POS Devices | + | |
- | * [[When will Tap and Pay be available in Canada]] | + | |
- | + | ||
- | ===== Printing ===== | + | |
- | * [[Printing - General Configuration]] | + | |
- | * [[Printing - Label Printers]] | + | |
- | * [[Printing - Slip Printers]] | + | |
- | * [[Printing - To Fax and PDF]] | + | |
- | + | ||
- | ===== Purchases ===== | + | |
- | * [[Purchases - General | + | |
- | | + | |
- | + | ||
- | ===== Reporting ===== | + | |
- | * [[Reporting]] | + | |
- | + | ||
- | ===== Sales ===== | + | |
- | * [[Sales | + | |
- | + | ||
- | ===== Standalone (WAN, LAN), Polling, Windward Anywhere, Replication ===== | + | |
- | * [[Standalone LAN]] | + | |
- | * [[Polling Check List]] | + | |
- | * [[FAQs and Troubleshooting]] | + | |
- | * [[Windward Anywhere\WE-mail]] | + | |
- | + | ||
- | ===== Stock Adjustments ===== | + | |
- | * [[Stock Adjustments | + | |
- | + | ||
- | ===== Taxes ===== | + | |
- | * [[Taxes - General Methods]] | + | |
- | * [[Tax Areas - Required Setup]] | + | |
- | * [[Tax Areas - BC TAX Rates for PST and GST]] | + | |
- | * [[Tax Reports | + | |
- | + | ||
- | ===== General ===== | + | |
- | * [[:Accounting Terms]] | + | |
- | * [[:faq:reports: | + | |
- | * [[: | + | |
- | * [[:faq:bank_rec|Bank Reconcilliation]] | + | |
- | * [[capitalize_internal_labour | + | |
- | * [[Checking File Trust Issues]] | + | |
- | * [[: | + | |
- | * [[:faq:Credit Card Last 4 Digits ]] | + | |
- | * [[Currency List[x] out of range]] | + | |
- | * [[:faq:DEP, Data Execution Prevention, Disabling]] | + | |
- | * [[Displaying the Info Comment on the Find Invoice Screen]] | + | |
- | * [[Entering multiple quantities | + | |
- | | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[:faq:How To add Pervasive Licenses]] | + | |
- | * [[:faq: | + | |
- | * [[:faq: | + | |
- | * [[: | + | |
- | * [[:faq:How To Perform an Update to System Five]] | + | |
- | * [[:faq:installations|Installations]] | + | |
- | * [[:faq:installing_a_play_directory|Installing a Training Directory]] | + | |
- | * [[: | + | |
- | * [[: | + | |
- | | + | |
- | | + | |
- | | + | |
- | | + | |
- | * [[:faq:Live version of System five has demo popup]] | + | |
- | * [[:faq: | + | |
- | * [[: | + | |
- | | + | |
- | | + | |
- | * [[:faq:part_smart]] | + | |
- | * [[Partsmart 8 compatibility]] | + | |
- | * [[:faq:PC Charge Troubleshooting]] | + | |
- | * [[: | + | |
- | * [[Pervasive 8 and Citrix Conflict]] | + | |
- | * [[:faq:PVSW-errors|Pervasive Error codes ]] | + | |
- | * [[:faq:Pervasive Users in the Monitor Utility]] | + | |
- | * [[:training: | + | |
- | * [[:faq:putting_items_on_sale|Putting Items on sale]] | + | |
- | | + | |
- | * [[:faq:registry_setting_that_allows_full_access_to_pervasive_utilities_interface_via_rdp]] | + | |
- | * [[:faq:remote_access]] | + | |
- | * [[:faq:reports]] | + | |
- | * [[:faq:Searching inventory item that's marked deleted]] | + | |
- | * [[:faq:Setting Option to Calculate Suggested Orders by Sales over Date Range ]] | + | |
- | * [[: | + | |
- | * [[:faq:Setting Up Mercury Pinpad]] | + | |
- | * [[:faq:Setup Automotive Cores]] | + | |
- | * [[:faq:Setup Windward folder Security]] | + | |
- | * [[:faq:set_up_slip_printer_in_system_five|Setup your slip printer in System Five]] | + | |
- | * [[Special invoicing for Digital Invoicing]] | + | |
- | * [[:faq:System5 Help File]] | + | |
- | * [[:faq:taxes| Tax Changes | Tax Setup / Tax Changes]] | + | |
- | * [[: | + | |
- | * [[:faq:Troubleshooting Pervasive 3012 / 3014 errors using FSCAN]] | + | |
- | * [[:faq:Turn Cash Drawer Sound Off]] | + | |
- | * [[:faq:Unable to setup Multi-Currency, DEP interferes with certain System Five features]] | + | |
- | * [[:faq:Stihl Integration Video]] | + | |
- | + | ||
- | + | ||
- | ===== Server/ | + | |
- | * [[:faq:TCP/IP Timeout Values Windows Server Family]] | + | |
- | * [[:faq: | + | |
- | * [[:faq:macintosh|Macintosh Compatibility]] | + | |
- | * [[:faq:Issues with using LIVE SEARCH over a WAN link]] | + | |
- | * [[:faq:Remove wallpaper from RDP login|How to remove the manufacturers splash screen from the RDP login]] | + | |
- | + | ||
- | === Terminal Services === | + | |
- | * [[Terminal Services Configuration]] | + | |
- | * [[:faq:Terminal_Services_Considerations|Terminal Services Considerations]] | + | |
- | * [[Terminal Services Practices]] | + | |
- | * [[:faq:Auto-Launching System Five in Terminal Services|How to Automatically Launch System Five in Windows Terminal Services]] | + | |
- | * [[: | + | |
- | * [[:faq:Printers not showing up in Windows Terminal Services]] | + | |
- | * [[:faq:Using Barcode Scanners with Windows Terminal Services]] | + | |
- | + | ||
- | ===== Hardware configuration ===== | + | |
- | * [[: | + | |
- | * [[:s5oc_supported_peripheral_hardware_list | Windward Supported Hardware List (System Five On Cloud)]] | + | |
- | * [[:faq:scanners: | + | |
- | * [[:faq:card-swipe|Setting Up a USB Cherry Card Swipe]] | + | |
- | * [[:trohestar_data_collector|How to setup the Trohestar Data Collector]] | + | |
- | * [[faq:setup_of_keyboard_wedge_usb_scanners_via_rdp| Transmitting the Barcode Scanner STX Prefix (CTRL+B) Character via Terminal Services (RDP)]] | + | |
- | * [[Num Lock defaults on during boot| How to disable the Num Lock defaulting ON for laptops]] | + | |
- | * [[:employee:dial_bridge|Configuring a Dial Backup Bridge]] | + | |
- | * [[:faq:IBC_Equipment_Setup|Setup of POS Equipment from IBC]] | + | |
- | + | ||
- | ===== WebAPI ===== | + | |
- | * [[:webapi_installation|WebAPI Installation]] | + | |
- | * [[:webapi_updating_IP|WebAPI Changing IP address]] | + | |
- | * [[:webapi_swagger_documentation|WebAPI Swagger Documentation]] | + | |
- | + | ||
- | ====== Windward Support Knowledgebase ====== | + | |
- | * [[Windward Support Knowledgebase]] - public | + | |
- | * [[employee: | + | |
- | + | ||
- | ===== Other Information ===== | + | |
- | * [[: | + | |
- | * [[employee: | + | |
+ | | ^ Setup and Installations | ^ Printing and POS Devices | ^ Hardware and Network Configuration ^ | ||
+ | ^ Installation ((Before installation review our [[system_requirements|Requirements for Server and Workstation]] and if building a network the [[faq: | ||
+ | ^ ::: | [[system_five_-_installation|System Five Server - Installation]] or [[system_five_-_single_workstation_install|System Five - Single Workstation Install]] |::: | [[printing_-_label_printers|Printing - Label Printers]]|::: | ||
+ | ^ ::: | [[system_five_-_adding_additional_workstations|System Five - Adding Additonal Workstations]] |::: | [[printing_-_slip_printers|Printing - Slip Printers]]|::: | ||
+ | ^ Pervasive \ Actian Database| [[pervasive_-_installing|Pervasive - Installing]] |::: | [[printing_-_to_fax_and_pdf|Printing - To Fax and PDF]] |::: |[[faq: | ||
+ | ^ ::: | [[pervasive_-_troubleshooting|Pervasive - Troubleshooting]] |** POS Devices** | [[pos_devices_-_general_setups|POS Devices - General Setups]]|::: | ||
+ | ^ ::: | [[faq: | ||
+ | ^ :::| [[pervasive_-_dsn_slowness|Pervasive - DSN Slowness]] |::: | ::: | ||
+ | ^ Payment Processing (Credit / Debit Cards)| [[payment_processing_application|Payment Processing Options]] |::: | ::: | ||
+ | ^ :::| [[credit_card_numbers_-_validating_credit_card_numbers| Credit Card Numbers - Validating Credit Card Numbers]] |::: | ::: | ||
+ | ^ :::| [[netepay_setup_-_datacap_install| NetEpay Setup - Datacap Install]] |::: | ::: | ||
+ | ^ :::| [[partial_approvals| Partial Approvals]] |::: | ::: | ||
+ | ^ :::| [[payment_processing_-_general_methods|Payment Processing - General Methods]] |::: | ::: | ||
+ | ^ :::| [[payment_processing_-_mercury_payments|Payment Processing - Mercury Payments]] |::: | ::: | ||
+ | ^ :::| [[select_payment_processor|Selecting or Changing Payment Processors]] |::: | ::: | ||
+ | ^ WebAPI| [[webapi_installation|WebAPI Installation]] |::: | ::: | ||
+ | ^ :::| [[webapi_updating_ip|Updating WebAPI On-Prem IP address]] |::: | ::: | ||
+ | ^ :::| [[webapi_swagger_documentation|WebAPI Developer Documentation]] |::: | ::: | ||
+ | ^ :::| ::: |::: | ::: | ||
home.1588893801.txt.gz · Last modified: 2020/05/07 16:23 (4 years ago) by kevin