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jsanchez [Installation]
home [2020/02/13 15:37] (current)
asegert_windwardsoftware.com [General information]
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 ====== Windward Software Wiki Site ====== ====== Windward Software Wiki Site ======
-Welcome to Windward'​s ​help and support documentation ​site.  Use the table of contents below or search field to find information on your topic.+Welcome to Windward ​Software Systems ​help and support documentation. ​ Use the table of contents below or search field in the top right to find information on your topic.  For additional help resources visit our [[https://​www.windwardsoftware.com/​help-center.html|help center]].
  
 ====== General information ====== ​ ====== General information ====== ​
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   * [[Windward Support Knowledgebase]] - public   * [[Windward Support Knowledgebase]] - public
   * [[employee:​Windward Support Knowledgebase]] - for techs   * [[employee:​Windward Support Knowledgebase]] - for techs
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 ====== Frequently Asked Questions ====== ​ ====== Frequently Asked Questions ====== ​
   * [[:​faq:​Fixing Drive Disconnects with a login script|A sample login script to fix drive disconnects]]   * [[:​faq:​Fixing Drive Disconnects with a login script|A sample login script to fix drive disconnects]]
   * [[:​faq:​Barcode Blaster|Codes to use for creating a label for a Cognitave Barcode Blaster]]   * [[:​faq:​Barcode Blaster|Codes to use for creating a label for a Cognitave Barcode Blaster]]
-  * [[:​faq:​Using LogMeIn Rescue|Connecting to a PC using the Recovery Console for Logmein.com]] 
-  * [[:​faq:​remote_access:​Connect to a Technician|Connecting to a Windward Support Technician via the Windward Support connection]] 
   * [[:​faq:​Credit Card Test Numbers|Credit Card Numbers to use for testing Purposes]]   * [[:​faq:​Credit Card Test Numbers|Credit Card Numbers to use for testing Purposes]]
   * [[:​training:​sp_quick_list|Customize your Quick List]] ​   * [[:​training:​sp_quick_list|Customize your Quick List]] ​
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   * [[:​faq:​e4473_integration_with_system_five| E4473 Integration with System Five]]   * [[:​faq:​e4473_integration_with_system_five| E4473 Integration with System Five]]
   * [[:faq:EMV Chip Cards]]   * [[:faq:EMV Chip Cards]]
-  * [[http://​wiki.wws5.com/​share/​how%20to%20use%20a%20lookup%20in%20excel%20for%20adding%20categories0909301511.html|Excel - Adding categories using Excel Lookup Command]]+  * [[:training:​howtousealookupinexcelforaddingcategories0909301511|Excel - Adding categories using Excel Lookup Command]]
   * [[:​faq:​vnc|Having problems connecting to Windward Support or Implementation]]   * [[:​faq:​vnc|Having problems connecting to Windward Support or Implementation]]
   * [[:​faq:​Transaction Postings|How do transactions affect the ledger]]   * [[:​faq:​Transaction Postings|How do transactions affect the ledger]]
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   * [[:​faq:​Quickscan 6000 - How to Program a Quickscan 6000]]   * [[:​faq:​Quickscan 6000 - How to Program a Quickscan 6000]]
   * [[:​faq:​Renaming an existing Terminal ID|Renaming an existing Terminal ID]]   * [[:​faq:​Renaming an existing Terminal ID|Renaming an existing Terminal ID]]
-  * [[:​faq:​Vista and System Five Demos|Running Demos on Microsoft Vista]] 
   * [[:​faq:​Prompt for Manual Weight POS device Manager|Setting up the POS Device Manager to manually prompt the user for weight values]]   * [[:​faq:​Prompt for Manual Weight POS device Manager|Setting up the POS Device Manager to manually prompt the user for weight values]]
   * [[:​faq:​sms_integration_with_msg_media| SMS Integration with Message Media]]   * [[:​faq:​sms_integration_with_msg_media| SMS Integration with Message Media]]
-  * [[:​faq:​Vista and UltraVNC|Solving Speed Issues with Microsoft Vista and UltraVNC]] 
   * [[:​faq:​Training Video - Viewing Issues|Training Video - Viewing Issues]]   * [[:​faq:​Training Video - Viewing Issues|Training Video - Viewing Issues]]
-  * [[:​tips:​google_maps|Use Google Maps]] 
   * [[:faq:DOS Batch Files|Using DOS Batch files to add a Pause on Startup of System Five]]   * [[:faq:DOS Batch Files|Using DOS Batch files to add a Pause on Startup of System Five]]
   * [[:​faq:​Installing|What OS's are Supported by the Different Versions of System Five and Pervasive]]   * [[:​faq:​Installing|What OS's are Supported by the Different Versions of System Five and Pervasive]]
   * [[:​faq:​Zebra or Eltron labels skipping|When printing a Zebra / Eltron Label, the printer feeds blank labels or skips labels]]   * [[:​faq:​Zebra or Eltron labels skipping|When printing a Zebra / Eltron Label, the printer feeds blank labels or skips labels]]
-  * [[:faq:microsoft_vista|Will Windward System Five and SpeedyPOS work with Microsoft Vista]]? +  * [[:tips:google_maps|Use Google Maps]]
-  * [[:​faq:​microsoft_windows_7|Will Windward System Five and SpeedyPOS work with Microsoft Windows 7]]? +
-  * [[:faq:User Manuals|Windward Software'​s Operating Manuals in PDF Format]] +
-  * [[:​faq:​What'​s New 6.2.2]]+
  
 ====== System Five ====== ====== System Five ======
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 ===== Forms Design XML Files ===== ===== Forms Design XML Files =====
   * [[System Five - Invoice Forms]]   * [[System Five - Invoice Forms]]
-  * [[System Five - PO Forms]] 
-  * [[System Five - Slip Forms]] 
-  * [[System Five - Misc Forms]] 
  
 ===== Installation ===== ===== Installation =====
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   * [[System Five - S5 Sync Repair Utility]]   * [[System Five - S5 Sync Repair Utility]]
   * [[Windward Report Viewer - Installation]]   * [[Windward Report Viewer - Installation]]
-  * [[System Five Web API Service ]] +  * [[System Five Web API Service]] 
-  * [[Visual Studio ​Installation]]+  * [[NetEpay Setup  ​Datacap Install]] 
  
 ===== Integrity ===== ===== Integrity =====
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   * [[Integrity - General Methods]]   * [[Integrity - General Methods]]
   * [[Integrity - File Rebuilds]]   * [[Integrity - File Rebuilds]]
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 ===== Inventory ===== ===== Inventory =====
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   * [[Inventory - General Methods]]   * [[Inventory - General Methods]]
   * [[Inventory - Serialized Methods]]   * [[Inventory - Serialized Methods]]
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   * [[Manually storing credit cards in System 5 in a non-integrated data set]]   * [[Manually storing credit cards in System 5 in a non-integrated data set]]
   * [[Purge Inventory]]   * [[Purge Inventory]]
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 ===== Payment Processing (Credit / Debit Cards) ===== ===== Payment Processing (Credit / Debit Cards) =====
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   * [[Payment Processing Application|Payment Processing Options]]   * [[Payment Processing Application|Payment Processing Options]]
   * [[Credit Card Numbers - Validating Credit Card Numbers]]   * [[Credit Card Numbers - Validating Credit Card Numbers]]
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   * [[Payment Processing - Mercury Payments]]   * [[Payment Processing - Mercury Payments]]
   * [[select_payment_processor|Selecting or Changing Payment Processors]]   * [[select_payment_processor|Selecting or Changing Payment Processors]]
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 ===== Payroll ===== ===== Payroll =====
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   * [[Canada - CPP/EI/PPIP Exempt Setup]]   * [[Canada - CPP/EI/PPIP Exempt Setup]]
-  * [[Category:​Training:​Payroll Australia]] 
   * [[US - Form 1095C]]   * [[US - Form 1095C]]
   * [[US - Labor & Industries Tax - Washington State]]   * [[US - Labor & Industries Tax - Washington State]]
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 ===== Pervasive ===== ===== Pervasive =====
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   * [[Pervasive - Installing]]   * [[Pervasive - Installing]]
   * [[Pervasive - Troubleshooting]]   * [[Pervasive - Troubleshooting]]
 +  * [[faq:​pervasive_troubleshooting|Pervasive - Crash Troubleshooting]]
   * [[Pervasive - DSN Slowness]]   * [[Pervasive - DSN Slowness]]
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 ===== POS Devices ===== ===== POS Devices =====
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   * [[POS Devices - General Setups]]   * [[POS Devices - General Setups]]
   * [[When will Tap and Pay be available in Canada]]   * [[When will Tap and Pay be available in Canada]]
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 ===== Printing ===== ===== Printing =====
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   * [[Printing - General Configuration]]   * [[Printing - General Configuration]]
   * [[Printing - Label Printers]]   * [[Printing - Label Printers]]
   * [[Printing - Slip Printers]]   * [[Printing - Slip Printers]]
   * [[Printing - To Fax and PDF]]   * [[Printing - To Fax and PDF]]
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 ===== Purchases ===== ===== Purchases =====
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   * [[Purchases - General Methods]]   * [[Purchases - General Methods]]
   * [[Purchases - econnect]]   * [[Purchases - econnect]]
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 ===== Reporting ===== ===== Reporting =====
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   * [[Reporting]]   * [[Reporting]]
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 ===== Sales ===== ===== Sales =====
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   * [[Sales - General Methods]]   * [[Sales - General Methods]]
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-===== Security and User Accounts ===== 
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-  * [[Security and User Accounts - General Methods]] 
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-===== Setup Wizard ===== 
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 ===== Standalone (WAN, LAN), Polling, Windward Anywhere, Replication ===== ===== Standalone (WAN, LAN), Polling, Windward Anywhere, Replication =====
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   * [[FAQs and Troubleshooting]]   * [[FAQs and Troubleshooting]]
   * [[Windward Anywhere\WE-mail]]   * [[Windward Anywhere\WE-mail]]
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 ===== Stock Adjustments ===== ===== Stock Adjustments =====
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   * [[Stock Adjustments - General Methods]]   * [[Stock Adjustments - General Methods]]
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 ===== Taxes ===== ===== Taxes =====
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   * [[Taxes - General Methods]]   * [[Taxes - General Methods]]
   * [[Tax Areas - Required Setup]]   * [[Tax Areas - Required Setup]]
   * [[Tax Areas - BC TAX Rates for PST and GST]]   * [[Tax Areas - BC TAX Rates for PST and GST]]
   * [[Tax Reports - Recommended Reports to run for Tax Reporting]]   * [[Tax Reports - Recommended Reports to run for Tax Reporting]]
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-===== Web Wireless ===== 
-  * [[Web Wireless Installation]] 
-  * [[Web Wireless General Methods]] 
-  * [[Web Wireless Troubleshooting]] 
-  * [[WebAPI Installation]] 
-  * [[WebAPI Swagger Documentation]] 
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 ===== General ===== ===== General =====
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   * [[:faq:Fix Stock Quantities]]   * [[:faq:Fix Stock Quantities]]
   * [[:​faq:​xml_4.0_not_installed_error_message|Fixing XML 4.0 if it's not installed on your computer]]   * [[:​faq:​xml_4.0_not_installed_error_message|Fixing XML 4.0 if it's not installed on your computer]]
-  * [[:​faq:​Granting Full access to Pervasive Utilities Interface via RDP]]+  * [[:faq:registry_setting_that_allows_full_access_to_pervasive_utilities_interface_via_rdp|Granting Full access to Pervasive Utilities Interface via RDP]]
   * [[:faq:How To add Pervasive Licenses]]   * [[:faq:How To add Pervasive Licenses]]
   * [[:​faq:​date_format|How to configure a global date format]]   * [[:​faq:​date_format|How to configure a global date format]]
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   * [[:​faq:​installations|Installations]]   * [[:​faq:​installations|Installations]]
   * [[:​faq:​installing_a_play_directory|Installing a Training Directory]]   * [[:​faq:​installing_a_play_directory|Installing a Training Directory]]
-  * [[:​faq:​installing_your_license_file]]+  * [[:​faq:​installing_your_license_file|Installing your license]] 
 +  * [[:​faq:​update_license_for_system_five_or_speedypos_from_file|Update your license from file]]
   * [[:​faq:​integrity_checks]]   * [[:​faq:​integrity_checks]]
   * [[:​faq:​inventory_quantity_check_report]]   * [[:​faq:​inventory_quantity_check_report]]
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   * [[:​Macintosh Installation (VBOX/​PARALLELS/​BOOTCAMP)]]   * [[:​Macintosh Installation (VBOX/​PARALLELS/​BOOTCAMP)]]
   * [[:​faq:​deletedparts|Marking Parts for Deletion]]   * [[:​faq:​deletedparts|Marking Parts for Deletion]]
-  * ☛[[:​faq:​Taxes_BC_HST|Modifying your Taxes (British Columbia no longer using HST)]] 
   * [[:​faq:​new_users_of_system_five]]   * [[:​faq:​new_users_of_system_five]]
   * [[:​faq:​bad_behaviour_no_terminals_available|No Terminals Available]]   * [[:​faq:​bad_behaviour_no_terminals_available|No Terminals Available]]
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   * [[:​faq:​pennyround|Penny Rounding Instructions]]   * [[:​faq:​pennyround|Penny Rounding Instructions]]
   * [[Pervasive 8 and Citrix Conflict]]   * [[Pervasive 8 and Citrix Conflict]]
-  * Pervasive ​[[:​faq:​PVSW-errors|Error codes ]]+  * [[:​faq:​PVSW-errors|Pervasive ​Error codes ]]
   * [[:​faq:​Pervasive Users in the Monitor Utility]]   * [[:​faq:​Pervasive Users in the Monitor Utility]]
-  * [[:faq:pottingup|Potting Up procedure for Garden Centers]]+  * [[:training:garden_plants_growing_into_a_new_inventory_item|Potting Up procedure for Garden Centers]]
   * [[:​faq:​Printers not showing up in Windows Terminal Services]]   * [[:​faq:​Printers not showing up in Windows Terminal Services]]
   * [[:​faq:​putting_items_on_sale|Putting Items on sale]]   * [[:​faq:​putting_items_on_sale|Putting Items on sale]]
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   * [[:faq:Turn Cash Drawer Sound Off]]   * [[:faq:Turn Cash Drawer Sound Off]]
   * [[:​faq:​Unable to setup Multi-Currency,​ DEP interferes with certain System Five features]]   * [[:​faq:​Unable to setup Multi-Currency,​ DEP interferes with certain System Five features]]
-  * [[:​faq:​update_license_for_system_five_or_speedypos_from_file]] 
   * [[:​faq:​Using Barcode Scanners with Windows Terminal Services]]   * [[:​faq:​Using Barcode Scanners with Windows Terminal Services]]
   * [[:​faq:​Stihl Integration Video]]   * [[:​faq:​Stihl Integration Video]]
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   * [[:​faq:​Issues with using LIVE SEARCH over a WAN link]]   * [[:​faq:​Issues with using LIVE SEARCH over a WAN link]]
   * [[:​faq:​Remove wallpaper from RDP login|How to remove the manufacturers splash screen from the RDP login]]   * [[:​faq:​Remove wallpaper from RDP login|How to remove the manufacturers splash screen from the RDP login]]
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 ===== Hardware configuration ===== ===== Hardware configuration =====
-  * Configuring your [[:faq:​scanners:​home|barcode scanner]] +  * [[:supported_peripheral_hardware_list ​Windward Supported Hardware List (On Prem)]] 
-  * [[:faq:​Card-Swipe|Setting Up a Cherry card Swipe]] +  * [[:s5oc_supported_peripheral_hardware_list ​Windward Supported Hardware List (System Five On Cloud)]] 
-  * [[:faq:card-swipe|Card Swipe setup for USB Cherry Keyboard]] +    * [[:faq:scanners:​home|Configuring your barcode scanner]] 
-  * [[supported_peripheral_hardware_list | Windward Supported Hardware List]] +    * [[:faq:card-swipe|Setting Up USB Cherry Card Swipe]] 
-  ​* [[:faq:PT630|How to setup PT630 Data Collector]] +    * [[:​trohestar_data_collector|How to setup the Trohestar Data Collector]] 
-  * [[MS Windows shortcut keys]] +    * [[Setup of Keyboard Wedge / USB Scanners via RDP| Transmitting the Barcode Scanner STX Prefix (CTRL+B) Character via Terminal Services (RDP)]] 
-  * [[Num Lock defaults on during boot| How to disable ​the numlock defaulting to on for laptops]] +  * [[Num Lock defaults on during boot| How to disable ​the Num Lock defaulting ON for laptops]]
-  * [[Setup of Keyboard Wedge / USB Scanners via RDP| Transmitting the Barcode Scanner STX Prefix (CTRL+B) Character via Terminal Services (RDP)]] +
-  * [[:​faq:​IBC_Equipment_Setup|Procedure for setting up the POS Equipment from IBC to work with Windward Software]] +
-  * [[Ingenico i6550 - The Missing Article]] +
-  * [[loading_cipherlab_program_on_metrologic_sp5500|How to load the CipherLab CPT8000 program onto Metrologic SP5500 PDT]] +
-  * [[loading_cipherlab_application_on_handset|Loading a CipherLab CPT8000 Application to the handset]] +
-  * [[cipherlab_cpt8200_configuration|How to configure a CipherLab CPT8200 to work with a Windows PC]] +
-  * [[cipherlab_cpt8200_system_five_configuration|How to configure a CipherLab CPT8200 to work with System Five]]+
   * [[:​employee:​dial_bridge|Configuring a Dial Backup Bridge]]   * [[:​employee:​dial_bridge|Configuring a Dial Backup Bridge]]
 +  * [[:​faq:​IBC_Equipment_Setup|Setup of POS Equipment from IBC]]
  
-===== SpeedyPOS ​===== +===== WebAPI ​===== 
-  * [[:faq:​common_user_questions|Common SpeedyPOS User Questions]] +  * [[:webapi_installation|WebAPI Installation]] 
-  * [[:faq:​SpeedyPOS Cash Drawer Setup]] +  * [[:webapi_updating_IP|WebAPI Changing IP address]] 
-  * [[:​faq:​SpeedyPOS POS Transaction Report]] +  * [[:webapi_swagger_documentation|WebAPI Swagger Documentation]]
-  * [[:​faq:​SpeedyPOS Barcode Scanner Setup]] +
-  * [[:​faq:​SpeedyPOS Slip Printer Setup]] +
-  * [[:​faq:​SpeedyPOS Customer Statements]] +
-  * [[:​faq:​SpeedyPOS Kits]] +
-  * [[:​faq:​SpeedyPOS Required orders]] +
-  * [[:​faq:​SpeedyPOS Creating a PO]] +
-  * [[:​faq:​SpeedyPOS Receiving a PO]] +
-  * [[:​faq:​SpeedyPOS Size Matrix]] +
-  * [[:​speedyfaqSpeedyPOS FAQ]] +
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-===== E-commerce ===== +
-  * [[:faq:​e-commerce|E-Commerce Questions]] +
-  * [[:​faq:​e-commerce XML Notes|E-Commerce XML Integration]] +
-  * [[:​faq:​ecomm_deltalog|E-Commerce Replication with Polling or Standalone]] +
-  * [[:​faq:​e-commerce_install|E-Commerce Install Questions]] +
-  * [[:​faq:​e-commerce_update|E-Commerce Updates for Self-Hosted Customers]] +
-  * [[:​faq:​ecomm_password_reset|Allow Users to Reset Their Password]] +
-  * [[:​faq:​ecomm_paypal|E-Commerce Setup of PayPal]] +
-  * [[:​faq:​ecomm_category_headers|Efficient way to display Category Title Headers/​Meta Tags]] +
-  * [[:​faq:​ecomm_coupons|E-Commerce How to Enable Coupons Online]] +
-  * [[:​faq:​ecomm_magento|E-Commerce Magento Integration]] +
-  * [[:​faq:​ecomm_cartloadsave|E-Commerce Cart Load and Cart Save]] +
- +
-===== WeMail ===== +
-  +
-This section provides information on the best practices for Windward Wemail. +
- +
- * [[:​faq:​wemail_bestpractices_images|Images]] ​ - (on going) May 13, 2014+
  
- * [[:​faq:​test]] 
-===== Employees ===== 
  
-Log in and click here to get to the [[employee:​index]] ​pages+===== Other Information ===== 
 +  * [[:​faq:​legacy_information|Legacy Information]] 
 +  * [[employee:​index|Employee Log In]] 
  
   ​   ​
home.1564978744.txt.gz · Last modified: 2019/08/04 21:19 by jsanchez