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home [2019/11/05 15:12 (4 years ago)] – [Payroll] kevinhome [2020/02/13 15:37 (4 years ago)] – [General information] asegert_windwardsoftware.com
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 ====== Windward Software Wiki Site ====== ====== Windward Software Wiki Site ======
-Welcome to Windward'help and support documentation site.  Use the table of contents below or search field to find information on your topic.+Welcome to Windward Software Systems help and support documentation.  Use the table of contents below or search field in the top right to find information on your topic.  For additional help resources visit our [[https://www.windwardsoftware.com/help-center.html|help center]].
  
 ====== General information ======  ====== General information ====== 
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   * [[Windward Support Knowledgebase]] - public   * [[Windward Support Knowledgebase]] - public
   * [[employee:Windward Support Knowledgebase]] - for techs   * [[employee:Windward Support Knowledgebase]] - for techs
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 ====== Frequently Asked Questions ======  ====== Frequently Asked Questions ====== 
   * [[:faq:Fixing Drive Disconnects with a login script|A sample login script to fix drive disconnects]]   * [[:faq:Fixing Drive Disconnects with a login script|A sample login script to fix drive disconnects]]
   * [[:faq:Barcode Blaster|Codes to use for creating a label for a Cognitave Barcode Blaster]]   * [[:faq:Barcode Blaster|Codes to use for creating a label for a Cognitave Barcode Blaster]]
-  * [[:faq:Using LogMeIn Rescue|Connecting to a PC using the Recovery Console for Logmein.com]] 
-  * [[:faq:remote_access:Connect to a Technician|Connecting to a Windward Support Technician via the Windward Support connection]] 
   * [[:faq:Credit Card Test Numbers|Credit Card Numbers to use for testing Purposes]]   * [[:faq:Credit Card Test Numbers|Credit Card Numbers to use for testing Purposes]]
   * [[:training:sp_quick_list|Customize your Quick List]]    * [[:training:sp_quick_list|Customize your Quick List]] 
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   * [[:faq:e4473_integration_with_system_five| E4473 Integration with System Five]]   * [[:faq:e4473_integration_with_system_five| E4473 Integration with System Five]]
   * [[:faq:EMV Chip Cards]]   * [[:faq:EMV Chip Cards]]
-  * [[http://wiki.wws5.com/share/how%20to%20use%20a%20lookup%20in%20excel%20for%20adding%20categories0909301511.html|Excel - Adding categories using Excel Lookup Command]]+  * [[:training:howtousealookupinexcelforaddingcategories0909301511|Excel - Adding categories using Excel Lookup Command]]
   * [[:faq:vnc|Having problems connecting to Windward Support or Implementation]]   * [[:faq:vnc|Having problems connecting to Windward Support or Implementation]]
   * [[:faq:Transaction Postings|How do transactions affect the ledger]]   * [[:faq:Transaction Postings|How do transactions affect the ledger]]
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   * [[:faq:Quickscan 6000 - How to Program a Quickscan 6000]]   * [[:faq:Quickscan 6000 - How to Program a Quickscan 6000]]
   * [[:faq:Renaming an existing Terminal ID|Renaming an existing Terminal ID]]   * [[:faq:Renaming an existing Terminal ID|Renaming an existing Terminal ID]]
-  * [[:faq:Vista and System Five Demos|Running Demos on Microsoft Vista]] 
   * [[:faq:Prompt for Manual Weight POS device Manager|Setting up the POS Device Manager to manually prompt the user for weight values]]   * [[:faq:Prompt for Manual Weight POS device Manager|Setting up the POS Device Manager to manually prompt the user for weight values]]
   * [[:faq:sms_integration_with_msg_media| SMS Integration with Message Media]]   * [[:faq:sms_integration_with_msg_media| SMS Integration with Message Media]]
-  * [[:faq:Vista and UltraVNC|Solving Speed Issues with Microsoft Vista and UltraVNC]] 
   * [[:faq:Training Video - Viewing Issues|Training Video - Viewing Issues]]   * [[:faq:Training Video - Viewing Issues|Training Video - Viewing Issues]]
-  * [[:tips:google_maps|Use Google Maps]] 
   * [[:faq:DOS Batch Files|Using DOS Batch files to add a Pause on Startup of System Five]]   * [[:faq:DOS Batch Files|Using DOS Batch files to add a Pause on Startup of System Five]]
   * [[:faq:Installing|What OS's are Supported by the Different Versions of System Five and Pervasive]]   * [[:faq:Installing|What OS's are Supported by the Different Versions of System Five and Pervasive]]
   * [[:faq:Zebra or Eltron labels skipping|When printing a Zebra / Eltron Label, the printer feeds blank labels or skips labels]]   * [[:faq:Zebra or Eltron labels skipping|When printing a Zebra / Eltron Label, the printer feeds blank labels or skips labels]]
-  * [[:faq:microsoft_vista|Will Windward System Five and SpeedyPOS work with Microsoft Vista]]? +  * [[:tips:google_maps|Use Google Maps]]
-  * [[:faq:microsoft_windows_7|Will Windward System Five and SpeedyPOS work with Microsoft Windows 7]]? +
-  * [[:faq:User Manuals|Windward Software's Operating Manuals in PDF Format]] +
-  * [[:faq:What's New 6.2.2]]+
  
 ====== System Five ====== ====== System Five ======
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 ===== Forms Design XML Files ===== ===== Forms Design XML Files =====
   * [[System Five - Invoice Forms]]   * [[System Five - Invoice Forms]]
-  * [[System Five - PO Forms]] 
-  * [[System Five - Slip Forms]] 
-  * [[System Five - Misc Forms]] 
  
 ===== Installation ===== ===== Installation =====
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   * [[System Five - S5 Sync Repair Utility]]   * [[System Five - S5 Sync Repair Utility]]
   * [[Windward Report Viewer - Installation]]   * [[Windward Report Viewer - Installation]]
-  * [[System Five Web API Service ]] +  * [[System Five Web API Service]] 
-  * [[Visual Studio Installation]]+  * [[NetEpay Setup  Datacap Install]] 
  
 ===== Integrity ===== ===== Integrity =====
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   * [[Integrity - General Methods]]   * [[Integrity - General Methods]]
   * [[Integrity - File Rebuilds]]   * [[Integrity - File Rebuilds]]
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 ===== Inventory ===== ===== Inventory =====
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   * [[Inventory - General Methods]]   * [[Inventory - General Methods]]
   * [[Inventory - Serialized Methods]]   * [[Inventory - Serialized Methods]]
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   * [[Manually storing credit cards in System 5 in a non-integrated data set]]   * [[Manually storing credit cards in System 5 in a non-integrated data set]]
   * [[Purge Inventory]]   * [[Purge Inventory]]
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 ===== Payment Processing (Credit / Debit Cards) ===== ===== Payment Processing (Credit / Debit Cards) =====
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   * [[Payment Processing Application|Payment Processing Options]]   * [[Payment Processing Application|Payment Processing Options]]
   * [[Credit Card Numbers - Validating Credit Card Numbers]]   * [[Credit Card Numbers - Validating Credit Card Numbers]]
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   * [[Payment Processing - Mercury Payments]]   * [[Payment Processing - Mercury Payments]]
   * [[select_payment_processor|Selecting or Changing Payment Processors]]   * [[select_payment_processor|Selecting or Changing Payment Processors]]
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 ===== Payroll ===== ===== Payroll =====
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   * [[Canada - CPP/EI/PPIP Exempt Setup]]   * [[Canada - CPP/EI/PPIP Exempt Setup]]
   * [[US - Form 1095C]]   * [[US - Form 1095C]]
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 ===== Pervasive ===== ===== Pervasive =====
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   * [[Pervasive - Installing]]   * [[Pervasive - Installing]]
   * [[Pervasive - Troubleshooting]]   * [[Pervasive - Troubleshooting]]
 +  * [[faq:pervasive_troubleshooting|Pervasive - Crash Troubleshooting]]
   * [[Pervasive - DSN Slowness]]   * [[Pervasive - DSN Slowness]]
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 ===== POS Devices ===== ===== POS Devices =====
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   * [[POS Devices - General Setups]]   * [[POS Devices - General Setups]]
   * [[When will Tap and Pay be available in Canada]]   * [[When will Tap and Pay be available in Canada]]
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 ===== Printing ===== ===== Printing =====
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   * [[Printing - General Configuration]]   * [[Printing - General Configuration]]
   * [[Printing - Label Printers]]   * [[Printing - Label Printers]]
   * [[Printing - Slip Printers]]   * [[Printing - Slip Printers]]
   * [[Printing - To Fax and PDF]]   * [[Printing - To Fax and PDF]]
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 ===== Purchases ===== ===== Purchases =====
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   * [[Purchases - General Methods]]   * [[Purchases - General Methods]]
   * [[Purchases - econnect]]   * [[Purchases - econnect]]
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 ===== Reporting ===== ===== Reporting =====
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   * [[Reporting]]   * [[Reporting]]
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 ===== Sales ===== ===== Sales =====
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   * [[Sales - General Methods]]   * [[Sales - General Methods]]
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-===== Security and User Accounts ===== 
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-  * [[Security and User Accounts - General Methods]] 
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-===== Setup Wizard ===== 
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 ===== Standalone (WAN, LAN), Polling, Windward Anywhere, Replication ===== ===== Standalone (WAN, LAN), Polling, Windward Anywhere, Replication =====
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   * [[FAQs and Troubleshooting]]   * [[FAQs and Troubleshooting]]
   * [[Windward Anywhere\WE-mail]]   * [[Windward Anywhere\WE-mail]]
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 ===== Stock Adjustments ===== ===== Stock Adjustments =====
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   * [[Stock Adjustments - General Methods]]   * [[Stock Adjustments - General Methods]]
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 ===== Taxes ===== ===== Taxes =====
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   * [[Taxes - General Methods]]   * [[Taxes - General Methods]]
   * [[Tax Areas - Required Setup]]   * [[Tax Areas - Required Setup]]
   * [[Tax Areas - BC TAX Rates for PST and GST]]   * [[Tax Areas - BC TAX Rates for PST and GST]]
   * [[Tax Reports - Recommended Reports to run for Tax Reporting]]   * [[Tax Reports - Recommended Reports to run for Tax Reporting]]
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-===== Web Wireless ===== 
-  * [[Web Wireless Installation]] 
-  * [[Web Wireless General Methods]] 
-  * [[Web Wireless Troubleshooting]] 
-  * [[WebAPI Installation]] 
-  * [[WebAPI Swagger Documentation]] 
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 ===== General ===== ===== General =====
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   * [[:faq:Fix Stock Quantities]]   * [[:faq:Fix Stock Quantities]]
   * [[:faq:xml_4.0_not_installed_error_message|Fixing XML 4.0 if it's not installed on your computer]]   * [[:faq:xml_4.0_not_installed_error_message|Fixing XML 4.0 if it's not installed on your computer]]
-  * [[:faq:Granting Full access to Pervasive Utilities Interface via RDP]]+  * [[:faq:registry_setting_that_allows_full_access_to_pervasive_utilities_interface_via_rdp|Granting Full access to Pervasive Utilities Interface via RDP]]
   * [[:faq:How To add Pervasive Licenses]]   * [[:faq:How To add Pervasive Licenses]]
   * [[:faq:date_format|How to configure a global date format]]   * [[:faq:date_format|How to configure a global date format]]
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   * [[:faq:installations|Installations]]   * [[:faq:installations|Installations]]
   * [[:faq:installing_a_play_directory|Installing a Training Directory]]   * [[:faq:installing_a_play_directory|Installing a Training Directory]]
-  * [[:faq:installing_your_license_file]]+  * [[:faq:installing_your_license_file|Installing your license]] 
 +  * [[:faq:update_license_for_system_five_or_speedypos_from_file|Update your license from file]]
   * [[:faq:integrity_checks]]   * [[:faq:integrity_checks]]
   * [[:faq:inventory_quantity_check_report]]   * [[:faq:inventory_quantity_check_report]]
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   * [[:Macintosh Installation (VBOX/PARALLELS/BOOTCAMP)]]   * [[:Macintosh Installation (VBOX/PARALLELS/BOOTCAMP)]]
   * [[:faq:deletedparts|Marking Parts for Deletion]]   * [[:faq:deletedparts|Marking Parts for Deletion]]
-  * ☛[[:faq:Taxes_BC_HST|Modifying your Taxes (British Columbia no longer using HST)]] 
   * [[:faq:new_users_of_system_five]]   * [[:faq:new_users_of_system_five]]
   * [[:faq:bad_behaviour_no_terminals_available|No Terminals Available]]   * [[:faq:bad_behaviour_no_terminals_available|No Terminals Available]]
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   * [[:faq:pennyround|Penny Rounding Instructions]]   * [[:faq:pennyround|Penny Rounding Instructions]]
   * [[Pervasive 8 and Citrix Conflict]]   * [[Pervasive 8 and Citrix Conflict]]
-  * Pervasive [[:faq:PVSW-errors|Error codes ]]+  * [[:faq:PVSW-errors|Pervasive Error codes ]]
   * [[:faq:Pervasive Users in the Monitor Utility]]   * [[:faq:Pervasive Users in the Monitor Utility]]
-  * [[:faq:pottingup|Potting Up procedure for Garden Centers]]+  * [[:training:garden_plants_growing_into_a_new_inventory_item|Potting Up procedure for Garden Centers]]
   * [[:faq:Printers not showing up in Windows Terminal Services]]   * [[:faq:Printers not showing up in Windows Terminal Services]]
   * [[:faq:putting_items_on_sale|Putting Items on sale]]   * [[:faq:putting_items_on_sale|Putting Items on sale]]
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   * [[:faq:Turn Cash Drawer Sound Off]]   * [[:faq:Turn Cash Drawer Sound Off]]
   * [[:faq:Unable to setup Multi-Currency, DEP interferes with certain System Five features]]   * [[:faq:Unable to setup Multi-Currency, DEP interferes with certain System Five features]]
-  * [[:faq:update_license_for_system_five_or_speedypos_from_file]] 
   * [[:faq:Using Barcode Scanners with Windows Terminal Services]]   * [[:faq:Using Barcode Scanners with Windows Terminal Services]]
   * [[:faq:Stihl Integration Video]]   * [[:faq:Stihl Integration Video]]
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   * [[:faq:Issues with using LIVE SEARCH over a WAN link]]   * [[:faq:Issues with using LIVE SEARCH over a WAN link]]
   * [[:faq:Remove wallpaper from RDP login|How to remove the manufacturers splash screen from the RDP login]]   * [[:faq:Remove wallpaper from RDP login|How to remove the manufacturers splash screen from the RDP login]]
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 ===== Hardware configuration ===== ===== Hardware configuration =====
-  * Configuring your [[:faq:scanners:home|barcode scanner]] +  * [[:supported_peripheral_hardware_list Windward Supported Hardware List (On Prem)]] 
-  * [[:faq:Card-Swipe|Setting Up a Cherry card Swipe]] +  * [[:s5oc_supported_peripheral_hardware_list Windward Supported Hardware List (System Five On Cloud)]] 
-  * [[:faq:card-swipe|Card Swipe setup for USB Cherry Keyboard]] +    * [[:faq:scanners:home|Configuring your barcode scanner]] 
-  * [[supported_peripheral_hardware_list | Windward Supported Hardware List]] +    * [[:faq:card-swipe|Setting Up USB Cherry Card Swipe]] 
-  * [[:faq:PT630|How to setup PT630 Data Collector]] +    * [[:trohestar_data_collector|How to setup the Trohestar Data Collector]] 
-  * [[MS Windows shortcut keys]] +    * [[Setup of Keyboard Wedge / USB Scanners via RDP| Transmitting the Barcode Scanner STX Prefix (CTRL+B) Character via Terminal Services (RDP)]] 
-  * [[Num Lock defaults on during boot| How to disable the numlock defaulting to on for laptops]] +  * [[Num Lock defaults on during boot| How to disable the Num Lock defaulting ON for laptops]]
-  * [[Setup of Keyboard Wedge / USB Scanners via RDP| Transmitting the Barcode Scanner STX Prefix (CTRL+B) Character via Terminal Services (RDP)]] +
-  * [[:faq:IBC_Equipment_Setup|Procedure for setting up the POS Equipment from IBC to work with Windward Software]] +
-  * [[Ingenico i6550 - The Missing Article]] +
-  * [[loading_cipherlab_program_on_metrologic_sp5500|How to load the CipherLab CPT8000 program onto Metrologic SP5500 PDT]] +
-  * [[loading_cipherlab_application_on_handset|Loading a CipherLab CPT8000 Application to the handset]] +
-  * [[cipherlab_cpt8200_configuration|How to configure a CipherLab CPT8200 to work with a Windows PC]] +
-  * [[cipherlab_cpt8200_system_five_configuration|How to configure a CipherLab CPT8200 to work with System Five]]+
   * [[:employee:dial_bridge|Configuring a Dial Backup Bridge]]   * [[:employee:dial_bridge|Configuring a Dial Backup Bridge]]
 +  * [[:faq:IBC_Equipment_Setup|Setup of POS Equipment from IBC]]
  
-===== SpeedyPOS ===== +===== WebAPI ===== 
-  * [[:faq:common_user_questions|Common SpeedyPOS User Questions]] +  * [[:webapi_installation|WebAPI Installation]] 
-  * [[:faq:SpeedyPOS Cash Drawer Setup]] +  * [[:webapi_updating_IP|WebAPI Changing IP address]] 
-  * [[:faq:SpeedyPOS POS Transaction Report]] +  * [[:webapi_swagger_documentation|WebAPI Swagger Documentation]]
-  * [[:faq:SpeedyPOS Barcode Scanner Setup]] +
-  * [[:faq:SpeedyPOS Slip Printer Setup]] +
-  * [[:faq:SpeedyPOS Customer Statements]] +
-  * [[:faq:SpeedyPOS Kits]] +
-  * [[:faq:SpeedyPOS Required orders]] +
-  * [[:faq:SpeedyPOS Creating a PO]] +
-  * [[:faq:SpeedyPOS Receiving a PO]] +
-  * [[:faq:SpeedyPOS Size Matrix]] +
-  * [[:speedyfaqSpeedyPOS FAQ]] +
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-===== E-commerce ===== +
-  * [[:faq:e-commerce|E-Commerce Questions]] +
-  * [[:faq:e-commerce XML Notes|E-Commerce XML Integration]] +
-  * [[:faq:ecomm_deltalog|E-Commerce Replication with Polling or Standalone]] +
-  * [[:faq:e-commerce_install|E-Commerce Install Questions]] +
-  * [[:faq:e-commerce_update|E-Commerce Updates for Self-Hosted Customers]] +
-  * [[:faq:ecomm_password_reset|Allow Users to Reset Their Password]] +
-  * [[:faq:ecomm_paypal|E-Commerce Setup of PayPal]] +
-  * [[:faq:ecomm_category_headers|Efficient way to display Category Title Headers/Meta Tags]] +
-  * [[:faq:ecomm_coupons|E-Commerce How to Enable Coupons Online]] +
-  * [[:faq:ecomm_magento|E-Commerce Magento Integration]] +
-  * [[:faq:ecomm_cartloadsave|E-Commerce Cart Load and Cart Save]] +
- +
-===== WeMail ===== +
-  +
-This section provides information on the best practices for Windward Wemail. +
- +
- * [[:faq:wemail_bestpractices_images|Images]]  - (on going) May 13, 2014+
  
- * [[:faq:test]] 
-===== Employees ===== 
  
-Log in and click here to get to the [[employee:index]] pages+===== Other Information ===== 
 +  * [[:faq:legacy_information|Legacy Information]] 
 +  * [[employee:index|Employee Log In]] 
  
      
home.txt · Last modified: 2023/08/01 13:49 (8 months ago) by pmurch