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--- gift_cards_with_polling_standalone_wan_wear [2008/01/07 11:18 (17 years ago)] – andrew
+++ gift_cards_with_polling_standalone_wan_wear [2016/11/21 12:00 (8 years ago)] – swind
@@ Line 5: / Line 5: @@
 Do Gift Cards work with Polling or Standalone WAN(WEAR)?
-**Solution:**
+**Answer:**
-Gift Cards do not work with Polling or Standalone WAN (WEAR).
+Standard Gift Cards do not work with Polling or Standalone WAN (WEAR).
-Payments processors like Mercury Payments or Sterling Payments have a Gift Card processing module that connects with System Five.  These payment processor servers will store your Gift Card numbers and balances.  You will need a working Internet connection in order to connect to the servers.
+However, payments processors like Mercury Payments or Sterling Payments offer gift cards that will work in a polling or WEAR. In this case the payment processor stores your Gift Card numbers and balances, so the gift card looks and acts like a credit card within System Five.  You will need a working Internet connection in order to connect to the servers at any location to process the Gift Cards regardless of connectivity to your Main Location server.
-The problem with using a replication solution for your Gift Card processing is a customer may purchase product from one of your locations then purchase more product at another location with the same Gift Card.  Since the balance cannot be verified against the server there is a chance that the customer could go to your other location before an update occurs.  What this means is the one location has no knowledge that the customer has performed a transaction at another location and will allow a duplicate post.
+**Further Explanation:**
+The reason we do not support gift cards within System Five when Polling or WEAR is enabled, is there is a very real possibility that a customer could use the card to purchase products from one of your locations, then go to another of your locations, and purchase more product with the same Gift Card.  Since the balance cannot be verified against the server there is a chance that the customer could go to your other location before an update occurs.  What this means is the one location has no knowledge that the customer has already used the gift card at the other location, will allow them to make the additional purposes.\\
+This isn't an issue with Payment Processor gift cards, because each transaction is done with the payment processor in exactly the same way as a debit or credit card transaction occurs. So if a gift card is used, the balance is immediately updated.
+Please call your payment processor representative if you are using Mercury or Sterling to discuss using the Gift Card Program.
 \\
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 Author: arose\\
-Editor: arose\\
+Updated by Steve Wind November 21 2016
-Last Edited: 7-Jan-2008