faq:vx805_emv_errors
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| Both sides previous revisionPrevious revision | Next revisionBoth sides next revision | ||
| faq:vx805_emv_errors [2019/06/20 09:10 (5 years ago)] – [Terminal Id not found in XML document] craig | faq:vx805_emv_errors [2020/01/21 10:15 (4 years ago)] – [Terminal Id not found in XML document] craig | ||
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| * Or you have selected the wrong pinpad / processor type. | * Or you have selected the wrong pinpad / processor type. | ||
| * If you are installing a Worldpay-Mercury pinpad pick Mercury eg. vx805 for Mercury | * If you are installing a Worldpay-Mercury pinpad pick Mercury eg. vx805 for Mercury | ||
| + | |||
| + | ===== Packet Error from Pinpad ===== | ||
| + | * Check that you are running the lastest version of dsiEMVX.ocx | ||
| + | |||
| + | ===== Socket Connect to b2.backuppay.com failed ===== | ||
| + | * It means that the netepay server did not reach x1.mercurypay.com and is failing over to b2.backuppay.com. Neither is working. | ||
| + | * Either a DNS issue on the netpay server or a firewall issue. | ||
| + | * http:// | ||
| + | * utlities / diagnostics | ||
| + | * Gateway test | ||
| + | |||
| + | |||
faq/vx805_emv_errors.txt · Last modified: 2024/01/31 09:22 (3 months ago) by craig