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====== To use the LogMeIn in Rescue Recovery Mode ======

To access any customer who has setup an account with LogMeIn so that their PC can be accessed via LogMEIn Rescue, perform the following steps:

1: The customer needs to have an account created with a password. Once this has been set, have the customer give this to you

2: Go to : https://secure.logmeinrescue.com/HelpDesk/Home.aspx

3: Login using the information provided to you by the customer

4: Launch technician console


5: Click New Session


6: Send e-mail direct connect link

{{faq:log-me-in1.jpg|}}


7: Customer will have to enter in the passcode that you see on the top left side


8: click start session

{{faq:log-me-in2.jpg|}}



9: You connection will appear similar to below:


{{faq:log-me-in3.jpg|}}