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To use the LogMeIn in Rescue Recovery Mode

To access any customer who has setup an account with LogMeIn so that their PC can be accessed via LogMEIn Rescue, perform the following steps:

1: The customer needs to have an account created with a password. Once this has been set, have the customer give this to you

2: Go to :

3: Login using the information provided to you by the customer

4: Launch technician console

5: Click New Session

6: Send e-mail direct connect link

7: Customer will have to enter in the passcode that you see on the top left side

8: click start session

9: You connection will appear similar to below:

faq/using_logmein_rescue.txt · Last modified: 2008/09/12 16:53 by bob