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faq:updating_system_five

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faq:updating_system_five [2020/01/02 11:15]
kevin
faq:updating_system_five [2020/01/02 11:24] (current)
kevin
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 To perform an update to Windward System Five: To perform an update to Windward System Five:
  
-<​note ​tip>  Make sure everyone is **logged out** of System Five when you apply the updates in step 7. For other Windward applications such as polling, WEAR and stand-alone sync the remote data first before any updates. We strongly recommend if you have special modules such as Polling, Standalone, WEAR call our customer care support hotline 1-800-663-5750 or [[https://​outlook.office365.com/​owa/​calendar/​WindwardSoftware1@windwardsoftware.com/​bookings/​|book a time]] with our team to assist you on this process.+<​note> ​ Make sure everyone is **logged out** of System Five when you apply the updates in step 7. For other Windward applications such as polling, WEAR and stand-alone sync the remote data first before any updates. We strongly recommend if you have special modules such as Polling, Standalone, WEAR call our customer care support hotline 1-800-663-5750 or [[https://​outlook.office365.com/​owa/​calendar/​WindwardSoftware1@windwardsoftware.com/​bookings/​|book a time]] with our team to assist you on this process.
 </​note>​ </​note>​
  
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 3: You will be prompted to choose which version you would like to update to. The **current released version is 6.2.2.x** and we would recommend that you update to this version unless instructed to do otherwise. We also recommend that users who are running versions of System Five prior to 6.1.2.x must perform first a training upgrade.[[:​windward_system_five_upgrade|Read more about Upgrade vs Update]] 3: You will be prompted to choose which version you would like to update to. The **current released version is 6.2.2.x** and we would recommend that you update to this version unless instructed to do otherwise. We also recommend that users who are running versions of System Five prior to 6.1.2.x must perform first a training upgrade.[[:​windward_system_five_upgrade|Read more about Upgrade vs Update]]
  
-4: Click on the field to enter in your e-mail address so that we can note who has updated. Click "​Next"​ button to continue.+4: Click on the field to enter in your e-mail address so that we can note who has updated. Click the "​Next"​ button to continue.
  
 {{:​faq:​ftp-6_2_2.jpg?​600|}} {{:​faq:​ftp-6_2_2.jpg?​600|}}
  
  
-Version information of available updates will be displayed. The system will automatically choose the options which it needs to be updated. You can manually override the system by checking or un-checking the different components. ​ Click the "​Next"​ button to continue.+5: Version information of available updates will be displayed. The system will automatically choose the options which it needs to be updated. You can manually override the system by checking or un-checking the different components. ​ Click the "​Next"​ button to continue.
  
 <note tip>If you have version 6.2.2.152 or greater you can choose to only apply a Windward Payroll update and do not have to update Windward System Five at the same time. <note tip>If you have version 6.2.2.152 or greater you can choose to only apply a Windward Payroll update and do not have to update Windward System Five at the same time.
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-5: As the update is being downloaded, you will be informed of the download progress via the status bars.+6: As the update is being downloaded, you will be informed of the download progress via the status bars.  When completed, click the "​Next"​ button to continue.
  
 {{:​faq:​ftp-6_2_2-progress.jpg?​600|}} {{:​faq:​ftp-6_2_2-progress.jpg?​600|}}
  
-6: Also note the update message pane. This contains ​information about the particular ​version and information on enhancements.+<note tip>Also read the update message pane. This will contain ​information about the version and information on enhancements. 
 +</​note>​
  
  
faq/updating_system_five.txt · Last modified: 2020/01/02 11:24 by kevin