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faq:update_license_for_system_five_or_speedypos_from_file

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faq:update_license_for_system_five_or_speedypos_from_file [2014/07/31 13:08 (10 years ago)] – cpalomafaq:update_license_for_system_five_or_speedypos_from_file [2014/08/18 09:18 (10 years ago)] – cpaloma
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 {{:employee:employee:1_license.jpg|}} {{:employee:employee:1_license.jpg|}}
  
-2. Click on ‘Update Company Information’+2. Click on ‘Update Company Information’.
 {{:employee:employee:2_license.jpg|}} {{:employee:employee:2_license.jpg|}}
  
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 ONCE THE LOGIN SCREEN POPS UP, DO NOT LOGIN YET. PLEASE CANCEL OUT OF THE LOGIN SCREEN AND RELAUNCH SYSTEM FIVE BEFORE LOGGING IN TO AVOID ERRORS. ONCE THE LOGIN SCREEN POPS UP, DO NOT LOGIN YET. PLEASE CANCEL OUT OF THE LOGIN SCREEN AND RELAUNCH SYSTEM FIVE BEFORE LOGGING IN TO AVOID ERRORS.
  
-===== How to update user count using the file sent in your email from Windward ===== +===== User Count Increase =====
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- +
-Save the file attached to the email. Save it on your hard drive where you can easily find it. +
- +
-Open System5 or SpeedyPOS and instead of logging in, click on Install. (Alternatively, you can sign in and then navigate to Setup Tools / Configuration / Company Setup / Installation.) +
- +
-Select "Install License Codes for directory (X:\XXX...)" and click Next. +
- +
-In the navigation window, find the file that you saved from the email, select it, and click the Open button. +
- +
-When the data opens up onscreen, click the Next button. (Do not attempt to edit this information on the screen. If any information needs to be changed, notify Windward and we will make the changes for you and generate new codes with the new information.) +
- +
-Click Next again. If you get an information screen telling you that you must restart System5 or SpeedyPOS, click OK to the message. +
- +
-Click Finish. Close System5 or SpeedyPOS. +
- +
-Open System5. Do not log in. Click the Install button shown on the login screen. +
- +
-Select Link a new workstation to an existing networked company (this is the first option) and click the Next button. +
- +
-Make sure the horizontal blue bar points to your real data (example: W:\System5\Data) on the right side of the screen. If this is the case, click Next. +
-If you don't see your company data, you need to double click on the red horizontal bar (ADD EXISTING COMPANY), and choose the Data directory where your real company data is contained (in my example, W:\System5\Data) and click on Next twice. +
- +
-Choose a terminal (usually an AVAILABLE terminal) and click Next. +
- +
-Rename terminal if you want and click Next. +
- +
-Click Finish.+
  
 +  * Follow the license update steps found above.
 +  * Open System5 or SpeedyPOS and instead of logging in, click on 'Install'.
 +  * Select 'Link to Existing Data'.
 +  * Link it to the data folder on the server and click on 'Next'.
 +  * Highlight the new terminal (at the bottom, default name is 'Available') and click on 'Next'.
 +  * Once you get to the page where it states the terminal name, just rename it and click on 'Next'.
 +  * Click on 'Finish'. Your new terminal will now appear as an option for logging in.
faq/update_license_for_system_five_or_speedypos_from_file.txt · Last modified: 2014/08/18 09:18 (10 years ago) by cpaloma