faq:problems_viewing-hearing_the_videos
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faq:problems_viewing-hearing_the_videos [2008/01/29 11:52 (16 years ago)] – created bob | faq:problems_viewing-hearing_the_videos [2012/02/22 10:23 (12 years ago)] – kevin | ||
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====== Unable to watch and / or hear the training videos ====== | ====== Unable to watch and / or hear the training videos ====== | ||
- | If you are unable | + | Our wiki and mywindward.wws5.com selfhelp |
- | http://www.free-codecs.com/download/ | + | < |
- | Download the Full version and install using the defaults provided. That should resolve any display / audio issues with watching our training videos. | + | ==== Try this first ==== |
+ | The first is that your flash player is too old and out of date. We use the latest Flash software for creating our marketing and training videos because the images are crisper and clearer and are faster to download. | ||
+ | |||
+ | ==== Try this second if the first doesn' | ||
+ | |||
+ | The second problem may be the codec used by the video system. | ||
faq/problems_viewing-hearing_the_videos.txt · Last modified: 2021/03/10 10:10 (3 years ago) by tanya