Differences

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--- faq:ibc_equipment_setup [2019/11/07 09:02 (5 years ago)] – [POS Tablet ION-TAB8-Z4UG] craig
+++ faq:ibc_equipment_setup [2020/06/02 09:57 (4 years ago)] (current) – [Install Datacap netepay Client on the tablet] kevin
@@ Line 32: / Line 32: @@
 ===== Pole Display 8200USB =====
-The Pole display is USB but will emulate as a serial device once the drivers are installed. First, download and install the 8200-USB driver which will allow you to configure the port settings to be used for the device. Once installed, download and extract the 8200-2200.zip file and run the VFD_Setup.exe file. This will allow you to set the Pole Display in a number of different configuration settings. We recommend setting the Pole display to be in DSP-800 mode. The user can load the 8200-DSP-800.vfd file which will pre-set the settings required for the DSP-800:
+The Pole display is USB but will emulate as a serial device once the drivers are installed. First, download and install the 8200-USB driver which will allow you to configure the port settings to be used for the device.
+Once installed, download and extract the 8200-2200.zip file and run the VFD_Setup.exe file. This will allow you to set the Pole Display in a number of different configuration settings. We recommend setting the Pole display to be in DSP-800 mode. The user can load the 8200-DSP-800.vfd file which will pre-set the settings required for the DSP-800:
 Once the settings have been downloaded to the device, the WindwardPOS device manager can be set to use the DSP-800 as the Pole display.
+\\
+===== Pole Display POS-X XP8200U =====
+The Pole display is USB but will emulate a serial device once the drivers are installed. \\
+First, download and install the XP8200 Virtual COM Driver which will allow you to configure the port settings to be used for the device.
+https://pos-x.com/download/xp8200-virtual-com-driver/
+You MUST verify the serial number of the pole display and download the correct driver.\\
+There are 3 versions: \\
+If your serial number is equal to or less than 274590 choose XP8200_Virtual_COM_Driver_V1.exe driver.\\
+If your serial number is equal to or greater than 274591 choose XP8200_Virtual_COM_Driver_V2.exe driver.\\
+If your serial number is equal to or greater than BEAT290910 choose XP8200_Virtual_COM_Driver_V3.exe driver.\\
+Once installed, you may need to unplug the USB cable from the USB Port wait a few seconds and then plug it back in again for Windows to detect it. \\
+Open control panel and Verify which COM Port the Prolific USB to Serial driver is using. \\
+The default is 3 unless that port is already assigned to another device.
+Now download and extract the XP8200 Configuration Utility from : \\
+https://pos-x.com/download/xp8200-configuration-utility/ \\
+Again, you need to download the correct one based on the serial number of the Pole Display. \\
+If your serial number is equal to or less than 274590 choose V1 utility. \\
+If your serial number is equal to or greater than 274591 choose V2 utility. \\
+If your serial number is equal to or greater than BEAT290910 choose V3 utility. \\
+Once you extract the utility, run the VFD_Setup.exe file. \\
+This will allow you to set the Pole Display in a number of different configuration settings. \\
+{{ :pos_x:xp8200u_pole1.jpg |}} \\
+To work correctly set the Pole display's Command Mode to DSP-800. \\
+Once you select it from the dropdown, click the Download Settings To VFD button to have the DSP-800 settings uploaded to the Pole Display. You should get a popup saying it was successful. \\
+Close the utility and open System Five. \\
+In the POS Device Manager, go to the Pole Display tab.\\
+{{ :pos_x:xp8200u_pole1.jpg |}} \\
+Set the Port settings to the correct COM Port. As mentioned before, the default is 3 unless that port is already assigned to another device. The workstations I was working with had devices using COM 3 on some machines, so rather than having some on COM3 and some on COM4, I just set them all to COM4 in Windows to keep everything the same on all Workstations. \\
+Set the Display Width to 20 because these are 20 character displays. \\
+Set the Pole Display Model to DSP-800 \\
+Click the Test button and have the client verify the display looks the same as the example in the POS Device Manager.
 \\
@@ Line 171: / Line 221: @@
 ===== POS Tablet ION-TAB8-Z4UG =====
-Setup the Zebra embedded Scanner as instructed here. [[https://www.zebra.com/us/en/support-downloads/knowledge-articles/evm/emulating-a-com-serial-port-over-usb-using-cdc-driver.html|USB-COM]].  There is no article on reverting so don't do this willy-nilly.\\
+  * Setup the Zebra embedded Scanner as instructed here. [[https://www.zebra.com/us/en/support-downloads/knowledge-articles/evm/emulating-a-com-serial-port-over-usb-using-cdc-driver.html|USB-COM]].
-This will create a Virtual USB-Serial Port in the device manager.\\
+  * There is no article on reverting so don't do this willy-nilly. There is a barcode to revert, but you will have to contact POS-X support to get it.
-Select this serial port in the POS Device Manger.\\
+  * This will create a Virtual USB-Serial Port in the device manager.
+  * Select this serial port in the POS Device Manger.
 ===== HP ElitePad with Retail Jacket (Beta - not currently supported) =====
   * This tablet is a W8 tablet with MSR and barcode scanner.
@@ Line 211: / Line 262: @@
 ==== Install Datacap netepay Client on the tablet ====
-  * Install [[http://www.datacapepay.com/dsipdcx.htm|dsiPDCX]]
+  * Install [[http://www.datacapepay.com/epay50/3728/|dsiPDCX]]
-  * Install [[http://www.datacapepay.com/dsiclient.htm|DSIClientX]]
+  * Install [[hhttp://www.datacapepay.com/epay50/3728/|DSIClientX]]
 ==== Setting up System Five for Remote POS Device Manager ====