User Tools

Site Tools


faq:backup

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
faq:backup [2019/12/16 13:20]
kevin
faq:backup [2019/12/16 13:26] (current)
kevin
Line 9: Line 9:
 Windward Software on-premise products do not have an automatic backup function. ​ Your backup in your business should include more than just Windward Software data such as your PCI Encryption Key, spread sheets, documents and other files that support your business processes. ​ We recommend you have your network technician configure and test your backup & archive process. ​   Windward Software on-premise products do not have an automatic backup function. ​ Your backup in your business should include more than just Windward Software data such as your PCI Encryption Key, spread sheets, documents and other files that support your business processes. ​ We recommend you have your network technician configure and test your backup & archive process. ​  
  
-Without a backup, you can seriously impair your ability to run your business and Windward Software may not be able to re-create your lost information.+Without a backup, you can seriously impair your ability to run your business and Windward Software may not be able to re-create your lost information. ​ ​**Your backup is only as good as your ability to restore.**
  
-**Your backup is only as good as your ability to restore.** +If you are hosting in our System Five on Cloud environment the following is our [[:​s5oc_backup_policy|backup schedule]]. Windward Software does not offer backup services to on-premise installations and are not responsible for your on premise ​system backup.
- +
-If you are hosting in our System Five on Cloud environment the following is our [[:​s5oc_backup_policy|backup schedule]]. Windward Software does not offer backup services to on-premise installations and are not responsible for your system backup. For more information on preforming a [[:​training:​manualbackupwindward0901281632|manual backup click here]].+
  
 ===== Getting everyone out ===== ===== Getting everyone out =====
Line 22: Line 20:
   - Alternatively,​ to confirm that everyone is out of the Live environment run File Check (Setup Tools --> Utilities --> File Check). ​ Click the "​Continue,​ I have done a backup"​ button. ​ The next screen displays a "List of Users Signed in" to the current environment. ​ If there are no users signed in to the environment,​ this screen should not list any users. ​ Click Quit to exit. ***Note:** This method will not prevent users from logging in after confirming everyone is out via the file check or subsequently anytime during the Backup procedure.   - Alternatively,​ to confirm that everyone is out of the Live environment run File Check (Setup Tools --> Utilities --> File Check). ​ Click the "​Continue,​ I have done a backup"​ button. ​ The next screen displays a "List of Users Signed in" to the current environment. ​ If there are no users signed in to the environment,​ this screen should not list any users. ​ Click Quit to exit. ***Note:** This method will not prevent users from logging in after confirming everyone is out via the file check or subsequently anytime during the Backup procedure.
  
 +For information on preforming a [[:​training:​manualbackupwindward0901281632|manual backup click here]].
  
  
faq/backup.txt · Last modified: 2019/12/16 13:26 by kevin