faq:backup
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faq:backup [2019/12/16 13:26 (4 years ago)] – kevin | faq:backup [2020/09/18 10:11 (4 years ago)] (current) – [Getting everyone out] tanya | ||
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Catastrophic failure of your data is a real possibility. | Catastrophic failure of your data is a real possibility. | ||
* Your data access can be blocked by [[https:// | * Your data access can be blocked by [[https:// | ||
- | * Natural | + | * Natural |
* A server component could fail such as the server hard drive. | * A server component could fail such as the server hard drive. | ||
* A virus or malicious employee could destroy your data. | * A virus or malicious employee could destroy your data. | ||
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===== Getting everyone out ===== | ===== Getting everyone out ===== | ||
- | * **WARNING: if anyone is logged into your data the backup will be no good. ** (Ex: logged in means has any System Five Screen Open, connected to polling etc.) | + | * **WARNING: if anyone is logged into your data, the backup/copy will not be fully intact/ |
To have a clean successful backup everyone should be signed out. To ensure this there are two methods available. | To have a clean successful backup everyone should be signed out. To ensure this there are two methods available. | ||
- | - Have your backup program create a file GETOUT!.NOW in the data folder. | + | - Have your backup program create a file GETOUT!.NOW in the data folder. |
- In the Setup Wizard, Enable the "Time Out Settings" | - In the Setup Wizard, Enable the "Time Out Settings" | ||
- Alternatively, | - Alternatively, | ||
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===== WARNING: Export PCI Encryption keys or backup will be useless ===== | ===== WARNING: Export PCI Encryption keys or backup will be useless ===== | ||
The PCI Encryption keys need to be backed up as well. These can be exported to a file and backed up. | The PCI Encryption keys need to be backed up as well. These can be exported to a file and backed up. | ||
- | Most customers have some encrypted database files. The key to opening these encrypted files is in the registry of your PC's. A normal backup to a memory stick does not include this information. You must periodically export your PCI Encryption keys, so that if your off site backup is all that is left, you can still have access to any encrypted pervasive files. This could be critical files only, all files, or somewhere in between. | + | Most customers have some encrypted database files. The key to opening these encrypted files is in the registry of your PC's. A normal backup to a memory stick does not include this information. You must periodically export your PCI Encryption keys, so that if your offsite |
* The PCI Encryption keys are like the combination to a safe. Your encrypted data is like data in a safe. If you take the safe home and leave the key on top of the safe, you are not really protecting the data in the safe all that well. Please consider this carefully, and DON'T store them with the backup. | * The PCI Encryption keys are like the combination to a safe. Your encrypted data is like data in a safe. If you take the safe home and leave the key on top of the safe, you are not really protecting the data in the safe all that well. Please consider this carefully, and DON'T store them with the backup. | ||
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==== How to Export the PCI Keys ==== | ==== How to Export the PCI Keys ==== | ||
- | | + | |
- | | + | |
- | | + | |
- | | + | |
- | * This will open the Exchanging Encryption Keys window. | + | |
- | | + | |
- | * It should be kept separate | + | <note tip>Best practice is to store these keys separately |
+ | </ | ||
===== On Premise Backup ===== | ===== On Premise Backup ===== | ||
- | * Work with your local IT professional on the design and operation of your system/ | + | * Work with your local IT professional on the design and operation of your system/ |
* What to back up is important | * What to back up is important | ||
* Backup the data directory and all folders contained within it (Use help > about menu, the shared directory is the directory you want). | * Backup the data directory and all folders contained within it (Use help > about menu, the shared directory is the directory you want). | ||
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* Good ideas: | * Good ideas: | ||
* Make at least 1 week of daily backups so they are available at any time | * Make at least 1 week of daily backups so they are available at any time | ||
- | * Archive each month end backup | + | * Archive each month-end backup |
- | * Backups should be stored off site in the event of fire/flood etc. | + | * Backups should be stored off-site in the event of fire/flood etc. |
* CRITICAL ISSUE: test your backups by restoring them to training. | * CRITICAL ISSUE: test your backups by restoring them to training. | ||
* Also, it is important to try to restore your data to a fresh machine (ex: a laptop that has never had System Five installed on it). To prove that you can do the restore if you lose everything. | * Also, it is important to try to restore your data to a fresh machine (ex: a laptop that has never had System Five installed on it). To prove that you can do the restore if you lose everything. | ||
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- Have several backup media, not just a single source. | - Have several backup media, not just a single source. | ||
- One backup media for each day of the week your business is open, four week ends, two month ends and a yearly. | - One backup media for each day of the week your business is open, four week ends, two month ends and a yearly. | ||
- | - Take the backup' | + | - Take the backup' |
- Verify your backup to see if you would be able to restore from it if it became necessary. (Most businesses do this yearly.) | - Verify your backup to see if you would be able to restore from it if it became necessary. (Most businesses do this yearly.) | ||
- Archive a backup from each month end so you can refer back to them in the future. Particularly valuable for inventory value detail. | - Archive a backup from each month end so you can refer back to them in the future. Particularly valuable for inventory value detail. | ||
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- Windward System Five data is normally stored in \System5\data folder. | - Windward System Five data is normally stored in \System5\data folder. | ||
- Windward System Five application is normally stored in \System5\bin folder. | - Windward System Five application is normally stored in \System5\bin folder. | ||
+ | - [[faq: | ||
==== To check where your data folder is located ==== | ==== To check where your data folder is located ==== |
faq/backup.1576531608.txt.gz · Last modified: 2019/12/16 13:26 (4 years ago) by kevin