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--- faq:backup [2019/12/16 13:20 (4 years ago)] – kevin
+++ faq:backup [2019/12/16 13:26 (4 years ago)] – kevin
@@ Line 9: / Line 9: @@
 Windward Software on-premise products do not have an automatic backup function.  Your backup in your business should include more than just Windward Software data such as your PCI Encryption Key, spread sheets, documents and other files that support your business processes.  We recommend you have your network technician configure and test your backup & archive process.
-Without a backup, you can seriously impair your ability to run your business and Windward Software may not be able to re-create your lost information.
+Without a backup, you can seriously impair your ability to run your business and Windward Software may not be able to re-create your lost information.  **Your backup is only as good as your ability to restore.**
-**Your backup is only as good as your ability to restore.**
+If you are hosting in our System Five on Cloud environment the following is our [[:s5oc_backup_policy|backup schedule]]. Windward Software does not offer backup services to on-premise installations and are not responsible for your on premise system backup.
-If you are hosting in our System Five on Cloud environment the following is our [[:s5oc_backup_policy|backup schedule]]. Windward Software does not offer backup services to on-premise installations and are not responsible for your system backup. For more information on preforming a [[:training:manualbackupwindward0901281632|manual backup click here]].
 ===== Getting everyone out =====
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   - Alternatively, to confirm that everyone is out of the Live environment run File Check (Setup Tools --> Utilities --> File Check).  Click the "Continue, I have done a backup" button.  The next screen displays a "List of Users Signed in" to the current environment.  If there are no users signed in to the environment, this screen should not list any users.  Click Quit to exit. ***Note:** This method will not prevent users from logging in after confirming everyone is out via the file check or subsequently anytime during the Backup procedure.
+For information on preforming a [[:training:manualbackupwindward0901281632|manual backup click here]].