faq:an_error_occured_while_printing_a_document_adobe_pdf_permissions_security_acrobat_protected_mode_enhanced_security_access_denied
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— | faq:an_error_occured_while_printing_a_document_adobe_pdf_permissions_security_acrobat_protected_mode_enhanced_security_access_denied [2019/06/05 14:40 (5 years ago)] (current) – created cliff | ||
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+ | ====== Adobe pdf printing issues: Access denied ====== | ||
+ | * Cause #1: protected mode will cause the bad behavior | ||
+ | * Cause #2: enhanced security will cause the bad behavior | ||
+ | |||
+ | When re-printing an invoice with the signature on it, It is not working | ||
+ | |||
+ | Steps taken: | ||
+ | Opened up an existing invoice with signature on it and go to “Options\View Document Signatures” | ||
+ | {{: | ||
+ | |||
+ | We clicked the “Print” button and the Adobe Reader Print window appears | ||
+ | Then we clicked the “Print” button again on the lower right side. | ||
+ | {{: | ||
+ | |||
+ | It will then give an error “An error occurred while printing the document. | ||
+ | {{: | ||
+ | |||
+ | Solution is to disable the security enhanced | ||
+ | -this can be done by opening up the “Adobe Acrobat Reader..” | ||
+ | -go to Edit then Preferences | ||
+ | -then go to “Security (Enhanced) | ||
+ | -and uncheck the “enable protected mode at startup” and “enable enhanced security” | ||
+ | -then click OK to save it. | ||
+ | {{: |
faq/an_error_occured_while_printing_a_document_adobe_pdf_permissions_security_acrobat_protected_mode_enhanced_security_access_denied.txt · Last modified: 2019/06/05 14:40 (5 years ago) by cliff