faq:an_error_occured_while_printing_a_document
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faq:an_error_occured_while_printing_a_document [2019/06/05 14:41 (5 years ago)] – cliff | faq:an_error_occured_while_printing_a_document [2019/06/05 14:41 (5 years ago)] (current) – cliff | ||
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[[faq: | [[faq: | ||
- | When re-printing an invoice with the signature on it, It is not working | ||
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- | Steps taken: | ||
- | Opened up an existing invoice with signature on it and go to “Options\View Document Signatures” | ||
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- | We clicked the “Print” button and the Adobe Reader Print window appears | ||
- | Then we clicked the “Print” button again on the lower right side. | ||
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- | It will then give an error “An error occurred while printing the document. | ||
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- | Solution is to disable the security enhanced | ||
- | -this can be done by opening up the “Adobe Acrobat Reader..” | ||
- | -go to Edit then Preferences | ||
- | -then go to “Security (Enhanced) | ||
- | -and uncheck the “enable protected mode at startup” and “enable enhanced security” | ||
- | -then click OK to save it. | ||
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faq/an_error_occured_while_printing_a_document.txt · Last modified: 2019/06/05 14:41 (5 years ago) by cliff