The data53.zip error is displayed after logging into System Five as shown in Figure 1.

Figure 1 - Data53.zip error

There are a couple of steps that can be performed to clear the data53.zip error.

The first step is to check the shared Windward folder on the server and ensure the permissions are set to allow read and write access to this folder.

Windows XP

For peer-to-peer setups on a Windows XP operating system, ensure that the setting to “Allow network users to change my files” in Figure 2 is activated. The shared folder properties window in Figure 2 has the “Allow network users to change my files” deactivated, which causes the data53.zip error.

Figure 2 - Shared Folder settings for Windows XP

If permissions configurations look correct then the error might be with the program files not matching the system five data files.

The data53.zip error may be raised because the data files for the System Five workstation are not up-to-date. This may be a result of a failed or incomplete update on the main server. Select Download to the update message as shown in Figure 3.

Figure 3 - FTP Update window.

Select next until the window shown in Figure 4 is displayed. Ensure that the option for the System Five data files is selected. If the option to update the data files is greyed out then the System Five data files are at the most recent version. To further troubleshoot, review the permissions setting shown in the previous section.

Figure 4 - FTP Update and Data Files Selection.