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--- creating_a_refund_check_at_point_of_sale [2007/08/15 11:16 (17 years ago)] – andrew
+++ creating_a_refund_check_at_point_of_sale [2013/05/24 14:24 (11 years ago)] – sjackson
@@ Line 4: / Line 4: @@
   * Enable the option to create "Refund Check Journal Entries" in the Setup Wizard
-{{faq:refunds:refund-check1.jpg|}}
+  * {{faq:refunds:refund-check1.jpg|}}
   * Now create a R-Type invoice for the amount of the check you are writing to the customer
-{{faq:refunds:refund-check2.jpg|}}
+  * {{faq:refunds:refund-check2.jpg|}}
-  * Choose the Check Tender type and type press ESC
+  * Choose the Tender tab.  Then double-click the Check value box; or type -50 in the Check value box, and then press the <Enter> key
+  * {{refund-check2.1.jpg|}}
   * This will bring up the "Issue Refund Check" window where you enter in the details such as the check # and any comments
-{{faq:refunds:refund-check3.jpg|}}
+  * {{faq:refunds:refund-check3.jpg|}}
+  * Now that the check has been given to the customer and their balance is $0.00, the payment needs to be applied to the credit balance to remove it from the system.
-  * Now that the check has been given to the customer and thier balance is $0.00, the payment needs to be applied to the credit balance to remove it from the system. First go to Accounts Receivable - Payments on Account - New Payment
+    * First go to Accounts Receivable - Payments on Account - New Payment
-{{faq:refunds:refund-check4.jpg|}}
+    * {{faq:refunds:refund-check4.jpg|}}
+    * Choose your customer, then Apply the payment against the credit balance
-  * Choose your customer and apply the payment against the credit balance
+    * {{faq:refunds:refund-check5.jpg|}}
-{{faq:refunds:refund-check5.jpg|}}
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@@ Line 32: / Line 32: @@
 Editor: arose\\
 Last Edited: 17-Aug-2007